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Fuel systemPart report

2011 Kia Soul Fuel system Problems

Complaints
9about this part
Share
5%of 194 total for the year
Median mileage
22,791miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the fuel system of the 2011 Kia Soul, 5% of the 194 complaints for this model year. Where a mileage was given, the median is 22,791 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Traffic came to an abrupt stop and iv rear ended ov1 which pushed ov1 into ov2 which was pushed into ov3. Vehicle in question (Kia SOUL) was the iv. The iv suffered extreme front-end damage and was totaled. The air bags did not deploy. The officer at the scene and the towing company driver were adamant that the force exterted by the iv and the damage incurred should have deployed the air bags. Driver of the iv suffered injuries from being slammed into the steering wheel (chest) and dash board (knees).”

NHTSA complaint #10520395, filed 2013-06, 16,602 miles

“After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.”

NHTSA complaint #11517163, filed 2023-04

“My engine light has been going off and one no problem driving the problem is when I put gas in car the car want start until I give it gas a little. I don't have problem to crank car. And after I crank my car after I pump the gas to start it. There is no problem only when I get gas. It goes off maybe after a long while but then come back on when gas get to low and then problem starts all over again. I have ask Kia dealer about recalls all the time they say all recalls on vehicle are done. I have read several times about fuel problem or pipe that cause fires on vechicle. …”

NHTSA complaint #11388785, filed 2021-01

“When you press the break the car stalls, when you fuel up the car it will not start. Autos unlimited in Rolla, Mo sold it as inspected with nothing on the inspection sheet. This dealer is claiming they will fix: this issue. It cost me 480.00 to fix it. --- evap canister purge vent- evap leak- fuel malfunction- canister solenoid.”

NHTSA complaint #11558072, filed 2023-12

“The contact owns a 2011 Kia SOUL. While the contact was exiting the vehicle in the driveway, there was an explosion and the vehicle caught on fire without warning. There were no injuries. The contact used a fire extinguisher to put out the fire. The vehicle was not towed. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The exact origin of the fire was unknown. The VIN was not available. The failure mileage was 12,000.”

NHTSA complaint #11102349, filed 2018-06, 12,000 miles

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
202324%
202277%
2021115%
2020164%
20191511%
2018115%
2017197%
20168410%
2015799%
2014576%
2013304%
2012234%
201195%
201054%

Other parts of the 2011 Kia Soul

Brakes
45 complaints
Electrical system
30 complaints
Air bags
26 complaints
Engine
24 complaints
Other or unknown
22 complaints
Visibility (wipers, defrost, mirrors)
17 complaints
Exterior lighting
13 complaints
Transmission and drivetrain
13 complaints
Body and structure
12 complaints
Electronic stability control
10 complaints
Suspension
9 complaints
Vehicle speed control
8 complaints

← All problems reported for the 2011 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology