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Other or unknownPart report

2011 Kia Soul Other or unknown Problems

Complaints
22about this part
Share
11%of 194 total for the year
Median mileage
77,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 22 complaints about the other or unknown of the 2011 Kia Soul, 11% of the 194 complaints for this model year. Where a mileage was given, the median is 77,000 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“So I parked my vehicle in my garage shut my car off. I got out of my vehicle and shut my garage door. I took garbage bags out to my shed and returned to the garage sat down on chair to take off my boots and I heard loud glass shatter sound. I looked around and noticed my rear window was blown out! I couldn't believe it. No cause other then possible rear defrost issue. Which I had them on prior to parking.”

NHTSA complaint #11194300, filed 2019-04, 94,000 miles

“I was driving down the road and it just cut off on me. No warning signs, no lights on the dash, all guages were fine. I towed it home and the next day I examined it to see why it did that. I noticed the water pump leaking so I changed that with the timing belt and thermostat but it kept over heating. I had a pressure check and air pocket check and everything came back fine. I had a diagnostic test done and nothing is showing up. What if I was on the interstate and it did this?”

NHTSA complaint #11207027, filed 2019-05, 177,000 miles

“I was checking my VIN and it says it has been recalled but we have no information from the Kia dealer about it we have this car for over 2 years now and still we have no news about this recall from Kia dealer”

NHTSA complaint #11060939, filed 2018-01, 112,000 miles

“I was driving my car on the florida turnpike at about 70 miles an hour she. It started making a loud clanking noise. Then the oil light came on, the car immediacy made a loud pop, like a gun shot and then the engine shut off while driving. I coasted to the side of the road where I was stranded for awhile. I did get a tow to a mechanic who looked at the car and said the motor was blown. I was not able to get my car fixed in florida so I brought it back to georgia where I reside. A mechanic in vwrgia currently has the car and agrees the motor is blown. …”

NHTSA complaint #11183526, filed 2019-03, 110,850 miles

“A couple years ago, the driver side door had issues opening after being unlocked. This was frustrating, but not a safety issue. In the past several months, the door has opened while driving a couple times. This same issue was recalled in the Kia sorento at the end of 2017 for the same reported issue and the same part replacement. Kia has told me that there is nothing they can do to fix the issue as my car was not included in the sorento recall, even though it is the same exact issue. This was not a major issue until the door started openeing while driving. …”

NHTSA complaint #11154839, filed 2018-11, 151,000 miles

Other or unknown: other model years

YearComplaintsShare of year
2025325%
2024929%
20231324%
20221516%
20212711%
20205414%
20191914%
20183014%
20173212%
201612716%
201510812%
20148610%
2013639%
2012408%
20112211%
20101310%

Other parts of the 2011 Kia Soul

Brakes
45 complaints
Electrical system
30 complaints
Air bags
26 complaints
Engine
24 complaints
Visibility (wipers, defrost, mirrors)
17 complaints
Exterior lighting
13 complaints
Transmission and drivetrain
13 complaints
Body and structure
12 complaints
Electronic stability control
10 complaints
Fuel system
9 complaints
Suspension
9 complaints
Vehicle speed control
8 complaints

← All problems reported for the 2011 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology