2024 Kia Soul Other or unknown Problems
- Complaints
- 9about this part
- Share
- 29%of 31 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 9 complaints about the other or unknown of the 2024 Kia Soul, 29% of the 31 complaints for this model year. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased this vehicle in jan 2024 and it now has 16000 miles. Took my car into ray skillman, pikes plaza westide for service last month because my horn was not working. They told me that there was a nation wide back order on the part and just 2 days ago, I received an email from Kia customer service/care, stating that they were told that there is no eta at this time. …”
NHTSA complaint #11665443, filed 2025-06“The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if there was a crash and someone had to pull me or my child out through the back we can not get out. Especially with children in the back seats.”
NHTSA complaint #11748402, filed 2026-07“I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.”
NHTSA complaint #11623711, filed 2024-11“purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.”
NHTSA complaint #11653589, filed 2025-04“The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I bought the car brand new from KIA. I drive for Lyft and the car has 127,738 miles on it, but I think that a transmission should last longer than 2 years and 127,738 miles.”
NHTSA complaint #11757197, filed 2026-08Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 25% |
| 2024 | 9 | 29% |
| 2023 | 13 | 24% |
| 2022 | 15 | 16% |
| 2021 | 27 | 11% |
| 2020 | 54 | 14% |
| 2019 | 19 | 14% |
| 2018 | 30 | 14% |
| 2017 | 32 | 12% |
| 2016 | 127 | 16% |
| 2015 | 108 | 12% |
| 2014 | 86 | 10% |
| 2013 | 63 | 9% |
| 2012 | 40 | 8% |
| 2011 | 22 | 11% |
| 2010 | 13 | 10% |
Other parts of the 2024 Kia Soul
9 complaintsEngine
5 complaintsForward collision avoidance
3 complaintsLane departure
3 complaintsBack-over prevention (rear camera)
2 complaintsBrakes
2 complaintsExterior lighting
2 complaintsSteering
2 complaintsTransmission and drivetrain
2 complaintsTires
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2024 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology