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Electrical systemPart report

2024 Kia Soul Electrical system Problems

Complaints
9about this part
Share
29%of 31 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 9 complaints about the electrical system of the 2024 Kia Soul, 29% of the 31 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. …”

NHTSA complaint #11733186, filed 2026-04

“The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.”

NHTSA complaint #11750389, filed 2026-07

“Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the part”

NHTSA complaint #11624419, filed 2024-11

“Started the car this morning and noticed that the dashboard screen was blank. This had never happened before. Turned the car off and on twice thinking maybe it was just a software glitch but the screen stayed blank. Took the car to the dealer shortly after. When I picked it up the service advisor said they did a reset and a software update. The advisor had not seen this in a 2024 Kia Soul. But when checking on-line, I saw several similar complaints for this year/model.”

NHTSA complaint #11669941, filed 2025-06

“My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips to the dealer instead of one. I was told that this problem is a recall under warranty . Kia isn't doing anything to keep their customers with this lack of service.”

NHTSA complaint #11712484, filed 2026-01

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2024929%
20231426%
20221011%
2021156%
2020287%
20191410%
2018209%
2017197%
2016567%
2015758%
20149811%
20137111%
2012387%
20113015%
20102418%

Other parts of the 2024 Kia Soul

Other or unknown
9 complaintsEngine
5 complaintsForward collision avoidance
3 complaintsLane departure
3 complaintsBack-over prevention (rear camera)
2 complaintsBrakes
2 complaintsExterior lighting
2 complaintsSteering
2 complaintsTransmission and drivetrain
2 complaintsTires
1 complaintsVehicle speed control
1 complaints

← All problems reported for the 2024 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology