2023 Kia Soul Electrical system Problems
- Complaints
- 14about this part
- Share
- 26%of 54 total for the year
- Median mileage
- 45,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 14 complaints about the electrical system of the 2023 Kia Soul, 26% of the 54 complaints for this model year. Where a mileage was given, the median is 45,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Before the accident which my car was totaled, I would take it in with issues. Electrical lights coming on the car would stop .my transmission locking up . I would tell them that there was something wrong with the car . I had videos to show pannel lights coming on at 70 on freeway and car locking up and would just stop . That's what happened to son driving. My car was totaled. Why should I loose and now I don't have a vehicle .”
NHTSA complaint #11740264, filed 2026-05“I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. …”
NHTSA complaint #11592773, filed 2024-06“I am driving on the highway. No construction. No traffic. Cruising. No problems. I get a dashboard warning WRONG WAY! Turn around safely It was on for at least 10minutes. Very worrisome. But the lane assist was still working.”
NHTSA complaint #11486261, filed 2022-09“On 8/22/23, I purchased a 2023 Kia Soul Sport trim from Kia Atlanta South. Just two days later, the 12V system stopped working, and yesterday, on 8/6, I discovered the car, which I had owned for only two weeks and driven 950 miles, was low on oil. Some of those miles were already on the vehicle when I bought it. I suspect both the electrical system and the engine may be faulty. Despite my concerns, the dealership claimed they had no knowledge of any recalls, despite there being an issued one.”
NHTSA complaint #11536727, filed 2023-08“Since I purchased the car the steering wheel will jerk, when im on a 2 lane road. It always jerks towards on-coming traffic, and it only does this when there is a car coming in the opposite lane and is just about to pass me. I have to fight with the steering wheel to get it back to go straight. Because of this whenever I am on a 2 lane road like this I always drive slow. This is the first car I've owned with this feature so I wasn't sure if that was just a glitch in the feature and just dealt with it. Which ni do realize now that was stupid on my part. …”
NHTSA complaint #11689118, filed 2025-09Related recalls
- 23V298000Apr 26, 2023Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride…Covers: Kia Soul 2023, Sportage 2023, Sportage Hybrid 2023 +4 more
Related service bulletins
- 11036390Aug 19, 2026TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles…
- 11035410Jul 29, 2026TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT (CA2605) - This bulletin provides information to replace the front view camera on certain 2023-2024MY Soul (SK3)…
- 11033217May 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment…
- 11025766Nov 4, 2025TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch…
- 11024691Nov 1, 2025TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch…
- 11023109Sep 11, 2025TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information. New/revised sections of this…
- 11022844Sep 4, 2025This bulletin provides instructions to perform an engine vibration inspection using the Kia Diagnostic System (KDS) tablet on certain Kia engine/model vehicles. The piston oil…
- 11017169Apr 4, 2025TECHNICAL SERVICE BULLETIN: PISTON NOISE SENSING SYSTEM (PNSS) INSPECTION - This bulletin provides instructions to perform an engine vibration inspection using the Kia Diagnostic…
- 11015973Mar 20, 2025TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles…
- 11016481Mar 13, 2025WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY041) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 9 | 29% |
| 2023 | 14 | 26% |
| 2022 | 10 | 11% |
| 2021 | 15 | 6% |
| 2020 | 28 | 7% |
| 2019 | 14 | 10% |
| 2018 | 20 | 9% |
| 2017 | 19 | 7% |
| 2016 | 56 | 7% |
| 2015 | 75 | 8% |
| 2014 | 98 | 11% |
| 2013 | 71 | 11% |
| 2012 | 38 | 7% |
| 2011 | 30 | 15% |
| 2010 | 24 | 18% |
Other parts of the 2023 Kia Soul
14 complaintsOther or unknown
13 complaintsBrakes
8 complaintsSteering
8 complaintsLane departure
7 complaintsAir bags
5 complaintsForward collision avoidance
5 complaintsTransmission and drivetrain
5 complaintsExterior lighting
4 complaintsVehicle speed control
3 complaintsFuel system
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2023 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology