2019 Kia Soul Electrical system Problems
- Complaints
- 14about this part
- Share
- 10%of 138 total for the year
- Median mileage
- 30,882miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the electrical system of the 2019 Kia Soul, 10% of the 138 complaints for this model year. Where a mileage was given, the median is 30,882 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2019 Kia Soul has been professionally diagnosed with DTC B162000, “Internal Fault – Replace SRSCM,” involving the Supplemental Restraint System/Airbag Control Module. My repair shop documented this diagnosis on August 24, 2026. Kia Safety Recall SC226 / NHTSA Recall 22V-031 addresses an Airbag Control Unit defect in certain 2017-2019 Kia Souls and specifically addresses vehicles exhibiting DTC B1620. However, I have been informed that my VIN is not included in the recall and the recall repair is therefore unavailable for my vehicle. …”
NHTSA complaint #11759211, filed 2026-08“I purchased a 2019 Kia Soul in June 2022. Since purchasing the vehicle, it has been stolen three separate times. During at least one theft, the steering column was damaged to bypass the ignition, and responding officers indicated the theft method was consistent with the widely reported Kia theft method. I had possession of my keys during the incidents. The repeated thefts created a significant safety risk, financial loss, and left me without reliable transportation. I am concerned the vehicle’s theft-deterrent system did not provide reasonable protection against unauthorized operation. …”
NHTSA complaint #11750480, filed 2026-07“The dash had a electrical burn smell then smoke started coming out. There were children in the car. Unsure if the dash was on fire we stopped and started removing the area the smoke was coming from. The knob that controls the fan speed for the heat/ac had burnt and melted the plug the sensor to the knob as well as inside the back of the knob. We immediately unplugged it to prevent further damage or fire. After checking the internet I saw many forums stating the fan would only blow if they fiddle with the knob between setting 3 & 4 which is how mine started. …”
NHTSA complaint #11470026, filed 2022-06“This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. …”
NHTSA complaint #11474231, filed 2022-07“Engine and engine components caught fire while driving. This put my husbands life at risk and could have caused harm to other drivers if he was driving on a busier road. Car fire could have completely engulfed the car and caused harm or even death. Fire department was called to assist with extinguishing the fire and to ensure that further danger did not persist.”
NHTSA complaint #11743824, filed 2026-06Related service bulletins
- 11031846Apr 8, 2026PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107 Flight 501) - This document is the owner renotification advising that Kia is conducting an important Product…
- 11021858Aug 12, 2025PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107) - This document is the owner renotification advising that Kia is conducting a important Product Improvement Campaign…
- 11009080Oct 18, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10250838Feb 22, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247560Dec 20, 2023CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for…
- 10247554Dec 18, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247553Dec 12, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a…
- 10242236Sep 11, 2023VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin has been revised to include additional information. New/revised…
- 10240758Aug 11, 2023TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
- 10230621Jan 25, 2023VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 9 | 29% |
| 2023 | 14 | 26% |
| 2022 | 10 | 11% |
| 2021 | 15 | 6% |
| 2020 | 28 | 7% |
| 2019 | 14 | 10% |
| 2018 | 20 | 9% |
| 2017 | 19 | 7% |
| 2016 | 56 | 7% |
| 2015 | 75 | 8% |
| 2014 | 98 | 11% |
| 2013 | 71 | 11% |
| 2012 | 38 | 7% |
| 2011 | 30 | 15% |
| 2010 | 24 | 18% |
Other parts of the 2019 Kia Soul
89 complaintsOther or unknown
19 complaintsAir bags
15 complaintsFuel system
15 complaintsBrakes
8 complaintsEngine cooling
6 complaintsSeat belts
6 complaintsTransmission and drivetrain
6 complaintsExterior lighting
5 complaintsSteering
5 complaintsBody and structure
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaints
← All problems reported for the 2019 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology