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Air bagsPart report

2019 Kia Soul Air bags Problems

Complaints
15about this part
Share
11%of 139 total for the year
Median mileage
100,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 15 complaints about the air bags of the 2019 Kia Soul, 11% of the 139 complaints for this model year. Where a mileage was given, the median is 100,000 miles. 9 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was traveling southbound on rte 13 with my 4 children. The speed limit is 55mph and the flow of traffic is between 55-60 MPH...which is the speed I was driving. As im approaching to proceed pass intersection rte 13 & eden allen rd there's a car at the stop sign which is supposed to wait for rte 13 to clear before entering. The driver decided to dash out to go across directly in front of me. I slammed on my breaks and tried avoiding collision but it wasn't enough time. None of my airbags deployed causing my upper body to slam against steering wheel causing injuries. …”

NHTSA complaint #11378418, filed 2020-12, 130,000 miles

“My 2019 Kia Soul has been professionally diagnosed with DTC B162000, “Internal Fault – Replace SRSCM,” involving the Supplemental Restraint System/Airbag Control Module. My repair shop documented this diagnosis on August 24, 2026. Kia Safety Recall SC226 / NHTSA Recall 22V-031 addresses an Airbag Control Unit defect in certain 2017-2019 Kia Souls and specifically addresses vehicles exhibiting DTC B1620. However, I have been informed that my VIN is not included in the recall and the recall repair is therefore unavailable for my vehicle. …”

NHTSA complaint #11759211, filed 2026-08

“My engine through a rod on approximately 9/26/24. I had it towed to Garden Grove Kia. They said they needed to contact Kia Corporate to find out if my car was still under warranty. Corporate acknowledged that there was a recall for the rod bearing that could cause a fire (safety issue). I was also told that there was a class action lawsuit. Corporate informed me that I was notified by mail. Which never happened. And said that it would cost me $500 dollars for them to diagnostic. That my warranty expired at 60,000 miles! …”

NHTSA complaint #11644333, filed 2025-02

“On April 05, 2022 I was struck head-on by a negligent driver who rounded a blind turn at a rate of speed of above sixty miles per hour. His vehicle drifted across the double yellow lines into my lane and hit three quarters of my front bumper. He was driving a four door sedan and I was driving a 2019 Kia Soul. My vehicle was lifted off of the ground, slid across his hood and roof, landed on its side and grinder against the passenger side of the car along the floor and the roof grinded the guard rail. My steering wheel air bag did not deploy, causing my head to go through the windshield. …”

NHTSA complaint #11540896, filed 2023-08

“UNKNOWN Car accident in 2022 that impacted the front and driver side of the vehicle. Air bags did not deploy as it was a pretty bad accident. The light of the air bag would be on stating that it was not on and then go off completely in different situations. Never once did I receive a letters from the manufacturer stating the recall.”

NHTSA complaint #11569184, filed 2024-02

Related recalls

Air bags: other model years

YearComplaintsShare of year
202518%
202359%
202233%
202142%
202031%
20191511%
2018115%
2017166%
2016172%
2015202%
2014263%
2013183%
2012173%
20112613%
20102116%

Other parts of the 2019 Kia Soul

Engine
89 complaints
Other or unknown
19 complaints
Fuel system
15 complaints
Electrical system
14 complaints
Brakes
8 complaints
Engine cooling
6 complaints
Seat belts
6 complaints
Transmission and drivetrain
6 complaints
Exterior lighting
5 complaints
Steering
5 complaints
Body and structure
5 complaints
Visibility (wipers, defrost, mirrors)
4 complaints

← All problems reported for the 2019 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology