2020 Kia Soul Air bags Problems
- Complaints
- 3about this part
- Share
- 1%of 388 total for the year
- Median mileage
- 26,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the air bags of the 2020 Kia Soul, 1% of the 388 complaints for this model year. Where a mileage was given, the median is 26,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was in a front end collision with another vehicle and the airbags did not deploy. I impacted the second vehicle in their side passenger door at about 45-50 MPH. This happened on us hwy 27 n in clermont, florida. Both my husband and myself were transported to the er. I was driving a 2020 Kia SOUL.”
NHTSA complaint #11394554, filed 2021-02, 26,000 miles“Car hit guardrail at highway speed. There is significant damage to the front end. The drivers and passengers airbags failed to deploy. The driver side air bag did deploy.”
NHTSA complaint #11440772, filed 2021-11Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2023 | 5 | 9% |
| 2022 | 3 | 3% |
| 2021 | 4 | 2% |
| 2020 | 3 | 1% |
| 2019 | 15 | 11% |
| 2018 | 11 | 5% |
| 2017 | 16 | 6% |
| 2016 | 17 | 2% |
| 2015 | 20 | 2% |
| 2014 | 26 | 3% |
| 2013 | 18 | 3% |
| 2012 | 17 | 3% |
| 2011 | 26 | 13% |
| 2010 | 21 | 16% |
Other parts of the 2020 Kia Soul
245 complaintsTransmission and drivetrain
91 complaintsOther or unknown
54 complaintsElectrical system
28 complaintsFuel system
16 complaintsSteering
16 complaintsVehicle speed control
14 complaintsBrakes
11 complaintsEngine cooling
11 complaintsBody and structure
10 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaints
← All problems reported for the 2020 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology