2020 Kia Soul Vehicle speed control Problems
- Complaints
- 14about this part
- Share
- 4%of 388 total for the year
- Median mileage
- 12,950miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the vehicle speed control of the 2020 Kia Soul, 4% of the 388 complaints for this model year. Where a mileage was given, the median is 12,950 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Bought the car 2-11 with 1200 miles on it drove it for 8 days then on 2-19 it started jumping and jerking and making some really bad sounds. On 2-21 it was so bad that I had it towed to battleground Kia because I was scared to drive it, they had it for 3 days and then on 2-24 called me to come get the car because they found nothing wrong with it. …”
NHTSA complaint #11311733, filed 2020-02, 1,666 miles“Today while driving home. My 2020 Kia SOUL hit 23000 miles. Shortly after as I was on highway on way home still. My vehicle started sputtering like bad gas. Then started jerking and rpms kept revving up even thou I wasnt pushing on gas any harder.about 27miles from home rpms shot up and car started slowing down. Quickly pulled over. So I put in park the shifted to drive again tried to give lil gas but car didnt move had to get towed home.”
NHTSA complaint #11384890, filed 2020-12, 23,020 miles“While pulling into driveway and coming to a stop and the engine turned off . I let my foot off the brake and the car took off like a rocket and hit a parked car in our driveway . It pushed the parked vehicle forward about 2 feet until the car stopped . This is a dirt driveway. I guess what happened is this cars start and stop feature which turns the motor off when you come to a stop and starts back up when you let your foot off the brake . Some Kia feature that went haywire and caused the accident . …”
NHTSA complaint #11355620, filed 2020-09, 10,000 miles“I was driving to work. 12 miles my oil leaked. A state trooper turned around when seeing flames and called the fire department and tow truck. I lost control of the car, nothing was working. I was only ever given one recall notice which I fixed 2 months after buying the car. The car also has issues with security. Only certain insurance companies will cover the car and their prices are higher. We took car to dealership . three months later I contact attorney general. The GM this started attacking us, denying anything happened etc. He should be fired for how he treats people. …”
NHTSA complaint #11606634, filed 2024-08, 114,502 miles“Vehicle RPM began fluctuating while on cruise control in rainy weather. Switched to manual (sport mode) control and the problem lessened. Vehicle began to loose power and was shifting randomly between gears automatically, eventually redlining while maintaining 74mph. A loss of power occurred and nearly caused a collision on interstate 10 as my speed fell dramatically. I was able to coast to the nearest exit but the car would not shift out of 5th gear. We were stranded in a thunderstorm for several hours and dealership offered no help. …”
NHTSA complaint #11301559, filed 2020-01, 7,800 milesRelated service bulletins
- 10205425Dec 2, 2021TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of…
- 10200550Aug 24, 2021TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of…
Vehicle speed control: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 1 | 3% |
| 2023 | 3 | 6% |
| 2022 | 6 | 6% |
| 2020 | 14 | 4% |
| 2019 | 1 | 1% |
| 2018 | 8 | 4% |
| 2017 | 8 | 3% |
| 2016 | 33 | 4% |
| 2015 | 30 | 3% |
| 2014 | 31 | 3% |
| 2013 | 17 | 3% |
| 2012 | 10 | 2% |
| 2011 | 8 | 4% |
| 2010 | 9 | 7% |
Other parts of the 2020 Kia Soul
245 complaintsTransmission and drivetrain
91 complaintsOther or unknown
54 complaintsElectrical system
28 complaintsFuel system
16 complaintsSteering
16 complaintsBrakes
11 complaintsEngine cooling
11 complaintsBody and structure
10 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaintsAir bags
3 complaints
← All problems reported for the 2020 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology