2020 Kia Soul Brakes Problems
- Complaints
- 11about this part
- Share
- 3%of 388 total for the year
- Median mileage
- 12,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the brakes of the 2020 Kia Soul, 3% of the 388 complaints for this model year. Where a mileage was given, the median is 12,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The idle stop - start system seems to be broken. Whenever I pull up to a light and stop the engine shuts off. Then, when I try to accelerate the engine starts but the calibers lock up on the disc creating a loud groaning sound. It causes the car to shutter and barely go forward. Additionally, the car consistently pulls to the right. It causes the vehicle to begin to veer off the road. On two occasions the dealer, Kia of irvine, told me they did not have the equipment fo fix this problem.”
NHTSA complaint #11268199, filed 2019-10, 15 miles“I was driving to work. 12 miles my oil leaked. A state trooper turned around when seeing flames and called the fire department and tow truck. I lost control of the car, nothing was working. I was only ever given one recall notice which I fixed 2 months after buying the car. The car also has issues with security. Only certain insurance companies will cover the car and their prices are higher. We took car to dealership . three months later I contact attorney general. The GM this started attacking us, denying anything happened etc. He should be fired for how he treats people. …”
NHTSA complaint #11606634, filed 2024-08, 114,502 miles“Problem with idle stop/start system-when I stop at a light, the engine shuts off, when I try to accelerate, I hear a loud groan sound, and the car shutters before eventually moving forward. I immediately took it to the dealership where it was purchased, and was told that the sound they heard was normal , but if it continued try to get a audio recording of the sounds I was hearing, and they would look in to it. Ridiculous! I have seen at least 2 more complaints for this same issue. Right now I turn the function off as soon as I get in the vehicle, what good is it if you can't use it?”
NHTSA complaint #11278633, filed 2019-11, 325 miles“Our Kia SOUL 2020 has some failure related to the auto stop feature (isg). Starting at about 3000 miles, the car groans as it comes out of auto stop, with the noise coming from the front left. Kia corporate does not acknowledge this as a repeated issue, though there are many forums online recording this exact problem around this mileage. There seems to be no consensus on the repair, and no consensus on whether it is safe to drive. If the auto stop (isg) feature is disabled, the noise does not happen. …”
NHTSA complaint #11382945, filed 2020-12, 3,100 miles“The contact owns a 2020 Kia Soul. The contact stated that while her son was driving at approximately 35 MPH and going up a slight hill, the vehicle stalled. The contact's son said multiple unknown warnings illuminated. The son depressed the brake pedal and felt that it was very hard to depress. The son was able to restart the vehicle and continued on to his destination. The contact stated that the engine stalling failure had occurred once, however the failure of the brakes had occurred several times. …”
NHTSA complaint #11684758, filed 2025-09, 12,000 milesRelated service bulletins
- 10239752Jul 13, 2023TECHNICAL SERVICE BULLETIN: BRAKE AIR BLEEDING PROCEDURE FOR ESC HONKING NOISE AND SOFT/SPONGY BRAKE PEDAL - This bulletin has been revised to include additional information…
- 10230484Jan 5, 2023TECHNICAL SERVICE BULLETIN: BRAKE AIR BLEEDING PROCEDURE FOR ESC HONKING NOISE - This bulletin has been revised to include additional information. New/revised sections of this…
- 10179255Aug 25, 2020PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess…
- 10179256Aug 7, 2020TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this…
- 10176071May 22, 2020TECHNICAL SERVICE BULLETIN: BRAKE AIR BLEEDING PROCEDURE FOR ESC HONKING NOISE - This bulletin provides information regarding the brake air bleeding procedure for 2020MY~ Soul…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 17% |
| 2024 | 2 | 6% |
| 2023 | 8 | 15% |
| 2022 | 3 | 3% |
| 2021 | 10 | 4% |
| 2020 | 11 | 3% |
| 2019 | 8 | 6% |
| 2018 | 7 | 3% |
| 2017 | 14 | 5% |
| 2016 | 20 | 2% |
| 2015 | 32 | 4% |
| 2014 | 35 | 4% |
| 2013 | 99 | 15% |
| 2012 | 46 | 9% |
| 2011 | 45 | 23% |
| 2010 | 16 | 12% |
Other parts of the 2020 Kia Soul
245 complaintsTransmission and drivetrain
91 complaintsOther or unknown
54 complaintsElectrical system
28 complaintsFuel system
16 complaintsSteering
16 complaintsVehicle speed control
14 complaintsEngine cooling
11 complaintsBody and structure
10 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaintsAir bags
3 complaints
← All problems reported for the 2020 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology