2020 Kia Soul Forward collision avoidance Problems
- Complaints
- 5about this part
- Share
- 1%of 388 total for the year
- Median mileage
- 20,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the forward collision avoidance of the 2020 Kia Soul, 1% of the 388 complaints for this model year. Where a mileage was given, the median is 20,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“1-on three different times I pulled out onto the highway to go and my car goes into limp mode no power how much you push the gas petal them eventually it takes off and goes. Called the dealer where I purchased my car and they told me to just drive my car in sport mode. I don't like having to drive my car in sport mode the RPM's run high and it uses more gas. …”
NHTSA complaint #11389135, filed 2021-01, 16,000 miles“We purchased a 2020 Kia SOUL in january 2020, with 11 miles on it. Everything was fine for the first few months, until one day my wife was driving at about 40 miles an hour and was slowing down to take a right turn, the steering wheel locked up and she almost wrecked, thankfully she jerked the wheel hard enough to break it loose, but in doing so the speedo cluster glad shattered. It was fixed but the dealership tried to blame us saying someone had to of punched it. But when looking at the glass cluster it's obvious that not even a baby's hand could fit down into the cluster to hit the glass. …”
NHTSA complaint #11414903, filed 2021-05, 20,000 miles“Stopped at stop light, light turned green. Pressed gas and dashboard symbols came on and car died. Tried starting again and it was dead. Pushed it to parking lot and tried to jump it. Didnt jump.. Pushed to auto zone. Tested battery it was at 10%. They didn't have a battery. Used a jump box and car started. Was able to drive it home.”
NHTSA complaint #11414810, filed 2021-05, 28,000 miles“The car has rebooted (like a computer) three times in the last month as I am driving the car. Not in Park, not just starting the car. I am in drive and the car just reboots. Today, I received a warning about my forward collision system and all the lights on the dashboard lit up.”
NHTSA complaint #11506715, filed 2023-02“The vehicle stalls and turns off while stopped. The vehicle turns off quickly with all dash light sensors turned on with a front collision warning. The vehicle can only be restarted when is boosted. The battery was checked and is in good working condition.”
NHTSA complaint #11497870, filed 2022-12Related service bulletins
- 10205425Dec 2, 2021TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of…
- 10201429Sep 10, 2021TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION - This bulletin has been revised to include additional information. New/revised…
- 10200550Aug 24, 2021TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of…
- 10200524Aug 23, 2021TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION - This bulletin provides the procedure to update the software logic of the Front…
- 10200525Aug 3, 2021PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a…
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 17% |
| 2024 | 3 | 10% |
| 2023 | 5 | 9% |
| 2022 | 4 | 4% |
| 2021 | 5 | 2% |
| 2020 | 5 | 1% |
| 2018 | 2 | 1% |
| 2016 | 2 | 0% |
| 2015 | 1 | 0% |
| 2014 | 2 | 0% |
| 2013 | 2 | 0% |
| 2012 | 2 | 0% |
| 2011 | 1 | 1% |
Other parts of the 2020 Kia Soul
245 complaintsTransmission and drivetrain
91 complaintsOther or unknown
54 complaintsElectrical system
28 complaintsFuel system
16 complaintsSteering
16 complaintsVehicle speed control
14 complaintsBrakes
11 complaintsEngine cooling
11 complaintsBody and structure
10 complaintsExterior lighting
6 complaintsAir bags
3 complaints
← All problems reported for the 2020 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology