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BrakesPart report

2016 Kia Soul Brakes Problems

Complaints
20about this part
Share
2%of 818 total for the year
Median mileage
45,638miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 20 complaints about the brakes of the 2016 Kia Soul, 2% of the 818 complaints for this model year. Where a mileage was given, the median is 45,638 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Our car was sold to us not knowing about a recall. It was taken to a local Kia. The car dealership says they didn’t know. It’s already had a replaced catalytic converter and didn’t fix the problem. Our engine light, ABS light and a skidding light come on and off. No one will listen to us. We don’t know what to do next.”

NHTSA complaint #11496510, filed 2022-12, 123,639 miles

“I started complaining to the dealer that the front right side wheel doesn't seem right it seems to be spinning at a different speed as the other tires which wore the tires down and the the brakes to wear. The front end shakes back and forth while driving. They tightened the bolts that secure the body to the frame. But it only feels somewhat fine for a couple of weeks. I took it to 3different Kia dealers and all have said there's nothing wrong and there is no safety issue, but it sure doesn't feel it. It seems like they just want to get it past the warranty. …”

NHTSA complaint #11389136, filed 2021-01, 50,000 miles

“This is an electric Kia SOUL. I drove the car into the garage. Put it in park and turned the car off. I normally put the parking brake on. I opened the charging door but did not plug it in immediately. I took groceries into the house and returned for more. As I walked back into the garage it looked like the car lurched backward. It moved 2 feet back and would have hit the garage door if it was closed. Maybe it rolled and then caught itself and looked like it lurched backward. The garage is a nearly level concrete surface. I got back in the car. It was in park. …”

NHTSA complaint #11321315, filed 2020-04, 41,277 miles

“I have a 2016 Kia SOUL, fully loaded model. Six months after buying the car from the dealer (bought new with 8 miles), I began having problems with acceleration, from a stop or slow. The car would hesitate/lag/almost stall for 2-5 seconds, before catching and starting to speed up. I took it to the dealer. They couldn't find anything wrong with the car. I still have the car and I continue to have the same issues. I take the car in for regular oil changes and every time, have mentioned the acceleration problem and each time they say they can't find what's wrong with it. …”

NHTSA complaint #11118177, filed 2018-08, 29,200 miles

“While driving in regenerative brake mode and coming up to a stop light, I let the regenerative brake to slow the car to around 10 km/hr then applied the normal brake to slow down the rest of the way. The brake pedal did not engage whatsoever. I did not feel any resistance and the pedal went all the way to the ground. Because I couldn't stop, I hit the car in front of me - low speed so luckily no one was hurt. There were no warning lights about brake failure either before or after the incident occurred. Pedal was floored and there was no acceleration, only mild deceleration (I.e. …”

NHTSA complaint #10891740, filed 2016-07, 110 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2025217%
202426%
2023815%
202233%
2021104%
2020113%
201986%
201873%
2017145%
2016202%
2015324%
2014354%
20139915%
2012469%
20114523%
20101612%

Other parts of the 2016 Kia Soul

Engine
563 complaints
Other or unknown
127 complaints
Engine cooling
106 complaints
Fuel system
84 complaints
Transmission and drivetrain
62 complaints
Electrical system
56 complaints
Vehicle speed control
33 complaints
Steering
30 complaints
Exterior lighting
18 complaints
Body and structure
18 complaints
Air bags
17 complaints
Suspension
8 complaints

← All problems reported for the 2016 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology