2016 Kia Soul Suspension Problems
- Complaints
- 8about this part
- Share
- 1%of 817 total for the year
- Median mileage
- 35,911miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the suspension of the 2016 Kia Soul, 1% of the 817 complaints for this model year. Where a mileage was given, the median is 35,911 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The crash at about 2:30am early tuesday morning on nov. 24, 2020, on her way home from her nearby 2nd shift job, my wife's 2016 Kia sol was hit hard on the driver's side by a car being pursued by police. Luckily, and possibly because my wife is short and sits high, she appears uninjured although visibly shaken and very nervous about night driving. My wife had pulled her car over to the right side of the 4+ lane road when she heard sirens. …”
NHTSA complaint #11383822, filed 2020-12, 35,911 miles“The front end creaks every time I slowly ride over a speed bump or experience dip in the road. I originally reported it to the dealership when still under warranty. I took the mechanic on a ride with me in the vehicle so he could hear the noise. He agreed something was wrong, probably with the suspension. After several visits to the dealership they could not target the reason for the creaking noise. Their only quick-fix-temporary answer was to spray the entire undercarriage with lubricant. …”
NHTSA complaint #11399986, filed 2021-03, 25,000 miles“Purchased this vehicle cpo back in august 2018 with my wife. Approximately in november, computer tripped the check engine light. Took it in because it had turned off on its own and I found it abnormal. Service center replaced the clogged catalytic converter. Starting in december, a foul smell began to develop inside the car and slowly got worse in january. I cleaned and purged the entire car multiple times trying to find the source since it had gotten to the point that it smelled like rotten eggs. …”
NHTSA complaint #11192701, filed 2019-03, 51,000 miles“I started complaining to the dealer that the front right side wheel doesn't seem right it seems to be spinning at a different speed as the other tires which wore the tires down and the the brakes to wear. The front end shakes back and forth while driving. They tightened the bolts that secure the body to the frame. But it only feels somewhat fine for a couple of weeks. I took it to 3different Kia dealers and all have said there's nothing wrong and there is no safety issue, but it sure doesn't feel it. It seems like they just want to get it past the warranty. …”
NHTSA complaint #11389136, filed 2021-01, 50,000 miles“The contact owns a 2016 Kia SOUL. While driving approximately 25 MPH and making a right turn, the vehicle turned to the left and crashed into a curb. The incident damaged one of the tires. There were no injuries. The vehicle was towed to the local dealer (superior Kia, 260 w. Mitchell ave, cincinnati, oh) and was awaiting diagnostic testing. The manufacturer was notified of the failure. The failure mileage was 31,000.”
NHTSA complaint #11112207, filed 2018-07, 31,000 milesSuspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2020 | 1 | 0% |
| 2019 | 1 | 1% |
| 2018 | 1 | 0% |
| 2017 | 4 | 1% |
| 2016 | 8 | 1% |
| 2015 | 3 | 0% |
| 2014 | 4 | 0% |
| 2013 | 9 | 1% |
| 2012 | 7 | 1% |
| 2011 | 9 | 5% |
| 2010 | 4 | 3% |
Other parts of the 2016 Kia Soul
562 complaintsOther or unknown
127 complaintsEngine cooling
106 complaintsFuel system
84 complaintsTransmission and drivetrain
62 complaintsElectrical system
56 complaintsVehicle speed control
33 complaintsSteering
30 complaintsBrakes
20 complaintsExterior lighting
18 complaintsBody and structure
18 complaintsAir bags
17 complaints
← All problems reported for the 2016 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology