2021 Kia Soul Suspension Problems
- Complaints
- 5about this part
- Share
- 2%of 239 total for the year
- Median mileage
- 631miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2021 Kia Soul, 2% of the 239 complaints for this model year. Where a mileage was given, the median is 631 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle keeps pulling. Vehicle pulled to the right. Performed a steering angle relearned, and wheel alignment. Cross rotated tires and now the vehicle pulls to the left. Told nothing else can be done at this time. Car is constantly. Fighting itself with steering assist.”
NHTSA complaint #11366841, filed 2020-10, 631 miles“My vehicle at three months had transmission failure like many 2021 Kia souls after the repair I began to experience, mini electrical issues and steering issues which are very common for this model year. Most recently I have taken it in for electrical issues. My rear brake lights are not working the fuses burn and the wiring has burned. …”
NHTSA complaint #11574395, filed 2024-02“Turned my wheel to pull out of a parking spot. I heard a grinding noise as I moved forward and then lost the ability to steer my car. I was able to get my car off the street and upon inspection found my left front tie rod had snapped in half.”
NHTSA complaint #11554939, filed 2023-11Related service bulletins
- 11007859Sep 13, 2024TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin…
- 11005364Jul 26, 2024TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin…
- 10248691Jan 8, 2024TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2020 | 1 | 0% |
| 2019 | 1 | 1% |
| 2018 | 1 | 0% |
| 2017 | 4 | 1% |
| 2016 | 8 | 1% |
| 2015 | 3 | 0% |
| 2014 | 4 | 0% |
| 2013 | 9 | 1% |
| 2012 | 7 | 1% |
| 2011 | 9 | 5% |
| 2010 | 4 | 3% |
Other parts of the 2021 Kia Soul
139 complaintsEngine cooling
47 complaintsOther or unknown
27 complaintsTransmission and drivetrain
26 complaintsElectrical system
15 complaintsFuel system
11 complaintsBrakes
10 complaintsSteering
9 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaintsAir bags
4 complaints
← All problems reported for the 2021 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology