2011 Kia Soul Suspension Problems
- Complaints
- 9about this part
- Share
- 5%of 194 total for the year
- Median mileage
- 57,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the suspension of the 2011 Kia Soul, 5% of the 194 complaints for this model year. Where a mileage was given, the median is 57,500 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Took car to Kia dealership because of a clunking noise in rear passenger side of car when car hit bumps in road. Technician was aware of problem on this type of car. They retorqued the rear control arm bolts. I do not know if they did or did not have a service bulletin on this problem. I just wonder how serious a problem this could have become.”
NHTSA complaint #10565895, filed 2014-02, 73,000 miles“After a rough winter in pa. Started hearing a loud thunking noise in rear of car. Never could figure out what was going on. This year 2015 when going for a inspection, my mechanic told me the rear trailing arm bushing was completely worn away. He was very suprised for the mileage on the car for this to occur. Was more suprised there wasnt a recall for this item. Was very costly to repair”
NHTSA complaint #10736109, filed 2015-07, 50,000 miles“I was driving to work, making a left turn into the parking lot when the front passenger tire blew. The steering wheel pulled sharply to the right and I was pulled into a curb. This caused over $1600 worth of damage to the car. There was a huge hole in the side wall of the tire and no evidence of any metal or anything in the tire. Also, the tire pressure indicator light has never come on, so I know they were at the proper PSI. I contacted the dealer when the accident happened, and was told they have no responsibility for the tires. …”
NHTSA complaint #10483323, filed 2012-11, 8,200 miles“On july 2, 2012 while driving at 50 MPH the front passenger suspension system failed resulting in the front wheel going under the car. This resulted in the entire collapse of the suspension, failure of steering capabilities and loss of control of vehicle. The resulting damage affected the body and vehicle structure.”
NHTSA complaint #10465904, filed 2012-07, 22,000 miles“The right rear passenger tire makes a clunking noise everytime I hit a bump or turn the vehicle. Feels like the axle is going to fall off. I saw that others are having or have had the same problem. Wanted to post the complaint, hoping that since it is a common issue, Kia is forced to have it fixed or reimburse us. It's obviously a problem with the make of the car.”
NHTSA complaint #10584713, filed 2014-04Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2020 | 1 | 0% |
| 2019 | 1 | 1% |
| 2018 | 1 | 0% |
| 2017 | 4 | 1% |
| 2016 | 8 | 1% |
| 2015 | 3 | 0% |
| 2014 | 4 | 0% |
| 2013 | 9 | 1% |
| 2012 | 7 | 1% |
| 2011 | 9 | 5% |
| 2010 | 4 | 3% |
Other parts of the 2011 Kia Soul
45 complaintsElectrical system
30 complaintsAir bags
26 complaintsEngine
24 complaintsOther or unknown
22 complaintsVisibility (wipers, defrost, mirrors)
17 complaintsExterior lighting
13 complaintsTransmission and drivetrain
13 complaintsBody and structure
12 complaintsElectronic stability control
10 complaintsFuel system
9 complaintsVehicle speed control
8 complaints
← All problems reported for the 2011 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology