2020 Kia Soul Suspension Problems
- Complaints
- 1about this part
- Share
- 0%of 388 total for the year
- Median mileage
- 2,300miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the suspension of the 2020 Kia Soul, 0% of the 388 complaints for this model year. Where a mileage was given, the median is 2,300 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When parked (but with the power set to run or the engine fully on), if you turn the steering wheel in either direction, typically to its fullest extent, there is a loud clunk or clank noise coming from the base of the steering column. After taking the car to the dealership, they only told me the steering was broke and they had to replace the entire steering system under warranty. The issue started around 2300 miles. I have taken several videos since the issue began. The car has to be stationary or in motion (forward or reverse) but under 5mph (roughly). …”
NHTSA complaint #11360097, filed 2020-09, 2,300 milesRelated service bulletins
- 11007859Sep 13, 2024TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin…
- 11005364Jul 26, 2024TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin…
- 10248691Jan 8, 2024TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2020 | 1 | 0% |
| 2019 | 1 | 1% |
| 2018 | 1 | 0% |
| 2017 | 4 | 1% |
| 2016 | 8 | 1% |
| 2015 | 3 | 0% |
| 2014 | 4 | 0% |
| 2013 | 9 | 1% |
| 2012 | 7 | 1% |
| 2011 | 9 | 5% |
| 2010 | 4 | 3% |
Other parts of the 2020 Kia Soul
245 complaintsTransmission and drivetrain
91 complaintsOther or unknown
54 complaintsElectrical system
28 complaintsFuel system
16 complaintsSteering
16 complaintsVehicle speed control
14 complaintsBrakes
11 complaintsEngine cooling
11 complaintsBody and structure
10 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaints
← All problems reported for the 2020 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology