2019 Kia Soul Other or unknown Problems
- Complaints
- 19about this part
- Share
- 14%of 139 total for the year
- Median mileage
- 7,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 19 complaints about the other or unknown of the 2019 Kia Soul, 14% of the 139 complaints for this model year. Where a mileage was given, the median is 7,000 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The Kia backup camera does not work properly when its dark. You cannot see anything you cant distinguish a garbage can from a person. I went to the dealer with this problem and they said this the way they are. I believe this problem is a safety issue. I checked other Kia souls and they had the same problem. When in total darkness the problem gets even worst.”
NHTSA complaint #11181597, filed 2019-02, 1,000 miles“Car was parked under carport all night. Got in this afternoon to go grocery shopping, started car, closed driver's door and the rear hatchback windshield exploded. It did not implode, it exploded. No body damage, no tree limb, no rock, nothing hit or touchef the car while under carport. Car was stationary when this happened. I took pictures and video with my phone.”
NHTSA complaint #11196071, filed 2019-04, 6,500 miles“After starting the car and placing the car into reverse or drive the car shutters or shakes horribly to the point it shuts off/ dies. One time it did shut off on me I have also noticed that turning on the a.c. At idle sometimes mimics the engine shutter/shaking or this could be linked to two different things”
NHTSA complaint #11278178, filed 2019-11, 7,000 miles“My 2019 Kia Soul caught fire while I was driving it. I was driving and all of a sudden there was a light knocking sound in the engine. I was going up a slight hill and the knocking got super loud and then something went bang in the engine, the abs and engine lights started flashing and I pulled over. The lady who was traveling behind me, pulled in front of me, ran up to my door and yelled at me to get out and run away from the car as it was on fire. Within 30 seconds the car was completely engulfed. Total loss.”
NHTSA complaint #11614118, filed 2024-09, 110,000 miles“Delay throttle response. When driving and you need to accelerate the vehicle takes several minutes to respond and you have to put the petal to the floor. No reaction to accelerate the car but rpms in red. Also when stopped at a stop light , stop sign etc and go to go the car delays again and you have the gas petal to the floor and again rpms in red and yet car not moving causing highly severe safety issues when driving and puts consumer at risk. We bought this car brand new started in june of 2020 with this issue and had 22, 000 miles on it. …”
NHTSA complaint #11373146, filed 2020-11, 22,000 milesRelated service bulletins
- 10183325Nov 2, 2020SC190 - EMISSION SERVICE CAMPAIGN - DEALER PRINCIPAL LETTER - This document is notice to dealer principals that Kia Motors America, Inc. is conducting a Voluntary Emissions…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 25% |
| 2024 | 9 | 29% |
| 2023 | 13 | 24% |
| 2022 | 15 | 16% |
| 2021 | 27 | 11% |
| 2020 | 54 | 14% |
| 2019 | 19 | 14% |
| 2018 | 30 | 14% |
| 2017 | 32 | 12% |
| 2016 | 127 | 16% |
| 2015 | 108 | 12% |
| 2014 | 86 | 10% |
| 2013 | 63 | 9% |
| 2012 | 40 | 8% |
| 2011 | 22 | 11% |
| 2010 | 13 | 10% |
Other parts of the 2019 Kia Soul
89 complaintsAir bags
15 complaintsFuel system
15 complaintsElectrical system
14 complaintsBrakes
8 complaintsEngine cooling
6 complaintsSeat belts
6 complaintsTransmission and drivetrain
6 complaintsExterior lighting
5 complaintsSteering
5 complaintsBody and structure
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaints
← All problems reported for the 2019 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology