2012 Kia Soul Other or unknown Problems
- Complaints
- 40about this part
- Share
- 8%of 516 total for the year
- Median mileage
- 96,340miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 40 complaints about the other or unknown of the 2012 Kia Soul, 8% of the 516 complaints for this model year. Where a mileage was given, the median is 96,340 miles. 2 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When put in reverse it makes a popping noise and sometimes as well in other gears contacted the dealship where I got it from in 6/19 and he said it should be fine, I contacted before my 30 day warranty expired as well but it is still doing it. I noticed it doing it a few days after I got it. The noise appears after the auto lock ,”
NHTSA complaint #11234374, filed 2019-07, 11,000 miles“About 2 weeks ago my car died at a stoplight for the first time. All along there is no indicator lights. Then died while driving 3 days later at 35 MPH. I went to an auto zone to get a check on its computer but they wouldn't do anything due to the corona virus. Drove it a few days , it died again at the stoplight. It began to do this every few days .no indication when it would shut off and no indicator lights. …”
NHTSA complaint #11327448, filed 2020-06, 150,214 miles“My 2012 Kia SOUL caught fire july 13th with my son driving. There was a ticking in the motor, a loud noise, and then flames. We have the extended warranty but Kia says it's an insurance issue and they can't/won't do anything about it. Now, not only are we without a car but we're stuck with payments for the next 2-3 years because insurance says it's not worth half or what we still owe on it. Thank god my son was okay but Kia needs to be accountable.”
NHTSA complaint #11112495, filed 2018-07, 111,000 miles“I was on the freeway, and all the lights lining the freeway were out. It was pitch black, and a cow had made its way into the middle of the freeway. It was struck by another vehicle and sent into the air, and flew right into my car. It is my understanding that one of adot's fences were down that was containing cattle. I was in a severe accident because of this, along with multiple other vehicles. I filed a police report and have that case number as well. I have photo and video evidence proof.”
NHTSA complaint #11278738, filed 2019-11, 92,000 miles“My uvo radio is fine 1 day and the next day it no longer has sound and the clock doesn't work, I have done a hard reset with no results. When researching how to fix, I find out this is a common problem with the Kia souls, why isn't there a recall for so ,any complaints ? I just got in it 1 day to leave home and it no longer will work.. The back up camera hasn't worked forever and I bought this Kia brand new and in 2019 when I was washing the Kia at the car wash the cover of the backup camera fell off and their is corrosion all over it, I would think from a faulty seal”
NHTSA complaint #11297674, filed 2020-01, 157,000 milesRelated service bulletins
- 10109703Oct 9, 2013TSB: TCM UPGRADE - ACTIVE ECO ACCELERATION LOGIC IMPROVEMENT - This bulletin provides information related to a TCM (Transmission Control Module) software upgrade for some A/T…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 25% |
| 2024 | 9 | 29% |
| 2023 | 13 | 24% |
| 2022 | 15 | 16% |
| 2021 | 27 | 11% |
| 2020 | 54 | 14% |
| 2019 | 19 | 14% |
| 2018 | 30 | 14% |
| 2017 | 32 | 12% |
| 2016 | 127 | 16% |
| 2015 | 108 | 12% |
| 2014 | 86 | 10% |
| 2013 | 63 | 9% |
| 2012 | 40 | 8% |
| 2011 | 22 | 11% |
| 2010 | 13 | 10% |
Other parts of the 2012 Kia Soul
210 complaintsSteering
167 complaintsBrakes
46 complaintsElectrical system
38 complaintsEngine cooling
32 complaintsFuel system
23 complaintsTransmission and drivetrain
21 complaintsBody and structure
18 complaintsAir bags
17 complaintsExterior lighting
10 complaintsVehicle speed control
10 complaintsElectronic stability control
7 complaints
← All problems reported for the 2012 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology