2012 Kia Soul Body and structure Problems
- Complaints
- 18about this part
- Share
- 4%of 515 total for the year
- Median mileage
- 67,848miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 18 complaints about the body and structure of the 2012 Kia Soul, 4% of the 515 complaints for this model year. Where a mileage was given, the median is 67,848 miles. 4 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“5/6/2016 traveling on 2nd rd apprx speed 35 MPH, hood flew up hit windshield lack of traffic avoided collision. Almost 1 year to day later on freeway entry ramp I-65 nashville tn, 5pm traffic, apprx 45mph.. 1st episode had left home and only on road for a few mintues so assumed was something we had done to unlatch hood. 2nd episode we had been traveling for 3 hours already so there was nothing we could have done to cause this.. …”
NHTSA complaint #10984226, filed 2017-05, 95,000 miles“I was slowing approaching parking spot. Vehicle started speeding rapidly, I could not stop vehicle and crashed into a brick building. My son was yelling to stop, I said I am trying and cannot. The air bags came out, car was smoking, badly dented. Windshield broke. We were bruised and scratched. There was over $9500 worth of damage. The vehicle malfunctioned and sped out of control.”
NHTSA complaint #10525069, filed 2013-07, 19,000 miles“I was on the freeway, and all the lights lining the freeway were out. It was pitch black, and a cow had made its way into the middle of the freeway. It was struck by another vehicle and sent into the air, and flew right into my car. It is my understanding that one of adot's fences were down that was containing cattle. I was in a severe accident because of this, along with multiple other vehicles. I filed a police report and have that case number as well. I have photo and video evidence proof.”
NHTSA complaint #11278738, filed 2019-11, 92,000 miles“Driving down the road and the hood latch broke causing the hood to fly up and wrap around the window shield. I had the presence of mind to move it to the side of the road and call for help. I was traveling app. 55 miles an hour, on a secondary paved road.”
NHTSA complaint #10794677, filed 2015-11, 79,000 miles“My car was going approximately 50mph when it rear ended a stopped vehicle in the middle of a busy highway. Then my car was rear ended seconds afterwards. My car was scrunched (totaled), both front and back, and the airbags never deployed. Had the airbags deployed, the injuries to the driver would've been much less severe. I have huge concerns and doubts about the safety of this model. I don't think the airbags in this model propertly function.”
NHTSA complaint #10734540, filed 2015-07, 29,000 milesRelated recalls
- 14V822000Dec 29, 2014Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun…Covers: Kia Soul 2010–2013
Related service bulletins
- 11033803Jun 9, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 11026989Dec 19, 2025CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign…
- 11009080Oct 18, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10250838Feb 22, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247559Dec 20, 2023CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for…
- 10247554Dec 18, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247553Dec 12, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a…
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
- 10058518Jul 1, 2015Kia: an additional application of anti-corrosion protection will be applied on some vehicles underbody components to help prevent corrosion. Model 2004-09 spectra, 2006-10…
- 10109631Apr 15, 2014TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 1% |
| 2021 | 3 | 1% |
| 2020 | 10 | 3% |
| 2019 | 4 | 3% |
| 2018 | 5 | 2% |
| 2017 | 4 | 1% |
| 2016 | 18 | 2% |
| 2015 | 16 | 2% |
| 2014 | 11 | 1% |
| 2013 | 15 | 2% |
| 2012 | 18 | 4% |
| 2011 | 12 | 6% |
| 2010 | 21 | 16% |
Other parts of the 2012 Kia Soul
210 complaintsSteering
166 complaintsBrakes
46 complaintsOther or unknown
40 complaintsElectrical system
38 complaintsEngine cooling
32 complaintsFuel system
23 complaintsTransmission and drivetrain
21 complaintsAir bags
17 complaintsExterior lighting
10 complaintsVehicle speed control
10 complaintsElectronic stability control
7 complaints
← All problems reported for the 2012 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology