2021 Kia Soul Body and structure Problems
- Complaints
- 3about this part
- Share
- 1%of 239 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the body and structure of the 2021 Kia Soul, 1% of the 239 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car 2021 Kia Soul S, with 28, 000 miles has a water leak issue in the passanger side. The water accumulates on the floor causing mold issues so severe that it has infected the back seat. There is too much condensantion inside the car. I cannot drive the car because i am allerguc to mold, it is hazardous to my health. Please help. I have warranty on the car and an extended warranty. Please see pictures”
NHTSA complaint #11551411, filed 2023-10“The entire car is dead from the engine to the key function completely dead. The car broke down 3 time in the middle of the street which could've caused a serious crash putting my safety and others at risk. The problem has been addressed to two different dealers and Kia corporate without resolution. I did make a police report about the mold infestation inside the car. I did now see any warnings prior to the complete reck. The cars been dead from the past 3 months. Both dealers are refusing and/or delaying any type of resolution in fact they gave me even more pressure. …”
NHTSA complaint #11720757, filed 2026-02Related service bulletins
- 11033803Jun 9, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 11034003Jun 8, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11033934Jun 4, 2026TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some…
- 11028908Feb 19, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11026989Dec 19, 2025CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign…
- 11026825Dec 18, 2025TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a…
- 11026980Dec 17, 2025CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software…
- 11016481Mar 13, 2025WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY041) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11009080Oct 18, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10250838Feb 22, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 1% |
| 2021 | 3 | 1% |
| 2020 | 10 | 3% |
| 2019 | 4 | 3% |
| 2018 | 5 | 2% |
| 2017 | 4 | 1% |
| 2016 | 18 | 2% |
| 2015 | 16 | 2% |
| 2014 | 11 | 1% |
| 2013 | 15 | 2% |
| 2012 | 18 | 4% |
| 2011 | 12 | 6% |
| 2010 | 21 | 16% |
Other parts of the 2021 Kia Soul
139 complaintsEngine cooling
47 complaintsOther or unknown
27 complaintsTransmission and drivetrain
26 complaintsElectrical system
15 complaintsFuel system
11 complaintsBrakes
10 complaintsSteering
9 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaintsSuspension
5 complaints
← All problems reported for the 2021 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology