2015 Kia Soul Body and structure Problems
- Complaints
- 16about this part
- Share
- 2%of 902 total for the year
- Median mileage
- 44,750miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 16 complaints about the body and structure of the 2015 Kia Soul, 2% of the 902 complaints for this model year. Where a mileage was given, the median is 44,750 miles. 5 of these say a crash was involved and 7 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving my car late at night heading home from a concert when smoke started coming from the hood. I was only going about 25mph and approaching a stop sign. I immediately stopped the vehicle and no sooner than. I could get my door open, it burst into flames. I had only been driving the car about 5 minutes when this happened.”
NHTSA complaint #11288842, filed 2019-12, 89,000 miles“I was driving home on the highway at full speed (65 MPH) when all of a sudden my 2015 Kia SOUL + stalled and the check engine light started to flash and then smoke started pouring out.... I lost all power but made it to the break down lane and turned the car off. The car started to fill up with smoke and I saw flames coming out from under the hood so I tried to get as much stuff out of my car as I could before the flames got too big and before I knew it the whole car was fully engulfed by fire.”
NHTSA complaint #11324801, filed 2020-05, 75,000 miles“I was driving home on the highway from dinner with my fiance and son who's 10 years old doing about 65. The engine felt like it was stuttering shaking and I looked at my dash board and all my lights were blinking. I pulled off the highway and started to smell something burning. I got out and looked under the hood and it was on fire. I took our sodas from the car from the restaurant to try n put it out but it didn't help so I told both my fiance and son to get out of the car and we got away from it so we didn't get injured and all we could do is stand there and watch it burn.”
NHTSA complaint #11374190, filed 2020-11, 70,000 miles“My son was in a rear-end collison in his 2015 Kia SOUL, that also pushed him into the person in front of him. My son was at a stop as well as the vehicle in front of him, when a mid sized SUV doing approximately 30-40mph slammed on her brakes and rear ended my son. The SOUL's bumper went underneath the chevy tahoe in front of him. The airbags did not deploy. When police and ems showed up and asked him if he could drive it off the road, the vehicle started, but accelerator would not work. They pushed it off the road. …”
NHTSA complaint #10766295, filed 2015-09, 6,743 miles“I was coming out of a red light intersection and when I tried turning to the left the car would not turn and kept going straight. It turned minimally and hit the curb scratching the 2 passenger side wheels (front and back). No airbags were deployed as I was only at maybe 20-30mph. As the car aligned with the road again I notice the steering is 90% impaired. I still manage to drive home as there were very few cars on the road but the car would randomly sometimes, very strongly veer to the right or left, making it extremely dangerous. …”
NHTSA complaint #10822052, filed 2016-01, 7,500 milesRelated service bulletins
- 11033803Jun 9, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 11026989Dec 19, 2025CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign…
- 11022353Aug 20, 2025TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN UNDERBODY INSPECTION & ANTI-CORROSION MATERIAL APPLICATION (SC334) - This bulletin has been revised to include additional…
- 11009080Oct 18, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
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- 10247554Dec 18, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247553Dec 12, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a…
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 1% |
| 2021 | 3 | 1% |
| 2020 | 10 | 3% |
| 2019 | 4 | 3% |
| 2018 | 5 | 2% |
| 2017 | 4 | 1% |
| 2016 | 18 | 2% |
| 2015 | 16 | 2% |
| 2014 | 11 | 1% |
| 2013 | 15 | 2% |
| 2012 | 18 | 4% |
| 2011 | 12 | 6% |
| 2010 | 21 | 16% |
Other parts of the 2015 Kia Soul
631 complaintsOther or unknown
108 complaintsFuel system
79 complaintsElectrical system
75 complaintsTransmission and drivetrain
61 complaintsEngine cooling
58 complaintsSteering
44 complaintsExterior lighting
36 complaintsBrakes
32 complaintsVehicle speed control
30 complaintsAir bags
20 complaintsSeat belts
10 complaints
← All problems reported for the 2015 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology