2012 Kia Soul Transmission and drivetrain Problems
- Complaints
- 21about this part
- Share
- 4%of 516 total for the year
- Median mileage
- 63,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 21 complaints about the transmission and drivetrain of the 2012 Kia Soul, 4% of the 516 complaints for this model year. Where a mileage was given, the median is 63,000 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I stopped my car at top of my steep driveway,pulled up emergency brake,put car in park but left car running to listen to song on radio. I saw a problem in my yard,opene the door, took care of problem then got partiallu back in the car to cut off engine. As soon as I switched off the engine the car started rolling backwards, still in park with the emergncy brake up and my left leg dragging the ground as it rolled across the street and into my neighbors bedroom. It is a very costly accident. …”
NHTSA complaint #11021248, filed 2017-09, 58,000 miles“The gear shift selector (manual transmission) wouldn't find any gear. The traffic signal turned green, I placed the gear in 1st. It drove about 200 feet and I heard a faint pop . The transmission gear selector did not have any feeling in it, and I couldn't go into any gear. The engine remained running, I still had a clutch peddle, just no gears. I had it towed to a Kia dealer where they informed me that the transmission cable linkage had failed and it was going to be difficult to find a new one. Apparently the 2012 SOUL 6 speed transmission is a one year only? …”
NHTSA complaint #11189870, filed 2019-03, 75,000 miles“The first time that this happened I was driving and was attempting to change lanes and I stepped on the gas pedal to speed up and the car hesitated after a few seconds I had power again. When the car did engage a big thick cloud of white smoke came out of the tailpipe.the second time this happen was on 5/25/2014 my wife was on a ramp trying to get on the interstate going about 30-40mph, there was a vehicle coming so she let off the gas pedal than when there was an opening she stepped on the gas pedal again and there was no power. …”
NHTSA complaint #10595148, filed 2014-05, 16,000 miles“Bought wife brand new 2012 Kia SOUL in 2012. Got standard transmission. At around 20k I noticed a squeal coming from the vehicle when the clutch was completely disengaged, by that I mean vehicle running foot completely off clutch. I presumed it was a throw out bearing. Took it to local mechanic and he agreed. So I took it to local Kia dealer. Bought vehicle in denton texas, but had moved 7 hours south to corpus christi area. When I took it to Kia in corpus I got the run around. Yes of course they could hear it but everything was working mechanically. So I was basically told too bad. …”
NHTSA complaint #10811867, filed 2015-12, 68,000 miles“8-31-13 is the first time I went into the dealership to complain about the car accelerating when I would first start the car up in the garage and then when I was driving it would jerk into another gear. They reset the adaptive learning system. 10-9-13, is the 2nd time I went to dealership with the similar situation, but the car would seem like it was shifting from 1st to 2nd while I was actually driving. They checked transmission fluid levels and they thought it was low (they told me this is nonserviceable area and they had to access the cover which is bolted). …”
NHTSA complaint #10547682, filed 2013-10, 11,230 milesRelated service bulletins
- 11017172Apr 17, 2025TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
- 11000787May 16, 2024This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission…
- 10226555Nov 18, 2022TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity…
- 10174520Apr 24, 2020TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating…
- 10130104Feb 16, 2018TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft…
- 10089382Aug 3, 2015Tsb: 6-spd. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or…
- 10092147Jun 1, 2015Tsb: 6 spd a/t solenoid replacement multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles…
- 10089761Jun 1, 2015Tsb: 6 spd a/t solenoid replacement multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles…
- 10109703Oct 9, 2013TSB: TCM UPGRADE - ACTIVE ECO ACCELERATION LOGIC IMPROVEMENT - This bulletin provides information related to a TCM (Transmission Control Module) software upgrade for some A/T…
- 10054194Oct 1, 2013Kia: information regarding when active eco logic is on a slight shift shudder is felt when torque converter damper clutch engages or disengages and transmission control module…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 2 | 6% |
| 2023 | 5 | 9% |
| 2022 | 12 | 13% |
| 2021 | 26 | 11% |
| 2020 | 91 | 23% |
| 2019 | 6 | 4% |
| 2018 | 31 | 14% |
| 2017 | 19 | 7% |
| 2016 | 62 | 8% |
| 2015 | 61 | 7% |
| 2014 | 58 | 6% |
| 2013 | 14 | 2% |
| 2012 | 21 | 4% |
| 2011 | 13 | 7% |
| 2010 | 11 | 8% |
Other parts of the 2012 Kia Soul
210 complaintsSteering
167 complaintsBrakes
46 complaintsOther or unknown
40 complaintsElectrical system
38 complaintsEngine cooling
32 complaintsFuel system
23 complaintsBody and structure
18 complaintsAir bags
17 complaintsExterior lighting
10 complaintsVehicle speed control
10 complaintsElectronic stability control
7 complaints
← All problems reported for the 2012 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology