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Other or unknownPart report

2018 Kia Soul Other or unknown Problems

Complaints
30about this part
Share
14%of 220 total for the year
Median mileage
13,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 30 complaints about the other or unknown of the 2018 Kia Soul, 14% of the 220 complaints for this model year. Where a mileage was given, the median is 13,000 miles. 2 of these say a crash was involved and 4 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was sitting at a jacks drive through when my car accelerated on its on. My car was stopped with my foot on the brake. I could not stop the vehicle. It plowed into the rear of the vehicle in front of me. There was no damage to the vehicle in front of me but the reese hitch on his truck went through my bumper. There was no injury.”

NHTSA complaint #11204331, filed 2019-04, 14,955 miles

“Two incidences of deceleration..one caused me to exit freeway onto the frontage road.. One inspection at dealership after 2nd incident stated nothing found ...had I been surrounded by vehicles front and rear, I and others could have been involved in a serious accident...I was able to get off the frontage road onto a shoulder. …”

NHTSA complaint #11210516, filed 2019-05, 1,000 miles

“I was stopped at a red light. The car stalled and didn't know it. This has happened twice. Also several times I start the vehicle and it stall out immediately. Dealer couldn't find nothing wrong. Stopped and in drive or parked.”

NHTSA complaint #11129352, filed 2018-09, 13,000 miles

“Around 11:40pm on 12/3/2019 I parked my car in an empty parking lot - car was stationary. It was 51 degrees out and cloudy, but no rain or any precipitation. The car was not running; the heat/AC were not on. No one was around. Suddenly, the windshield in the back (large hatch door window) shattered entirely. It sounded like a shot. Nothing fell on the car, no people or animals were around. The whole window was shattered and crumbling along the edges. No rocks, bbs, pellets, branches, balls, or other objects anywhere. No other damage made at that moment to the car at all. …”

NHTSA complaint #11286788, filed 2019-12, 12,600 miles

“On june 22 2018 I was towing my Kia behind my rv on I-10 near monticello fl. It became engulfed in flames. It was totally destroyed .the fhp arrived shortly thereafter as did the location fire department. Unfortunately no one was hurt however rv sustained $20k damage. There a fhp report on file (fhp01lro23143). I reported this to Kia in lake city, fl.there response was yes there had been reports but number was wasn't too bad. Called them several times but action. I have photos and the fhp report if needed. No future safety recall information is required, vehicle.ia in the boneyard.”

NHTSA complaint #11193681, filed 2019-04, 1,803 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2025325%
2024929%
20231324%
20221516%
20212711%
20205414%
20191914%
20183014%
20173212%
201612716%
201510812%
20148610%
2013639%
2012408%
20112211%
20101310%

Other parts of the 2018 Kia Soul

Engine
142 complaintsTransmission and drivetrain
31 complaintsElectrical system
20 complaintsAir bags
11 complaintsFuel system
11 complaintsEngine cooling
9 complaintsVehicle speed control
8 complaintsBrakes
7 complaintsSteering
5 complaintsBody and structure
5 complaintsExterior lighting
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaints

← All problems reported for the 2018 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology