2023 Kia Soul Steering Problems
- Complaints
- 8about this part
- Share
- 15%of 54 total for the year
- Median mileage
- 8,700miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 8 complaints about the steering of the 2023 Kia Soul, 15% of the 54 complaints for this model year. Where a mileage was given, the median is 8,700 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Before the accident which my car was totaled, I would take it in with issues. Electrical lights coming on the car would stop .my transmission locking up . I would tell them that there was something wrong with the car . I had videos to show pannel lights coming on at 70 on freeway and car locking up and would just stop . That's what happened to son driving. My car was totaled. Why should I loose and now I don't have a vehicle .”
NHTSA complaint #11740264, filed 2026-05“On 8/15/23 I received my car back from the dealership after almost a month of repairs, trying to fix the issue where it would turn itself on and where it shut down while driving 45 miles an hour; at various points I was told it was the crankshaft, camshaft, spark plugs, fuel injectors, the pcm and a connector that was overheating. Yesterday, 8/15/23 the car was stuck in a long crank cycle. I notified the dealership. They told me to call kia. I drove the car to pick my husband up from the airport. …”
NHTSA complaint #11539009, filed 2023-08“Since I purchased the car the steering wheel will jerk, when im on a 2 lane road. It always jerks towards on-coming traffic, and it only does this when there is a car coming in the opposite lane and is just about to pass me. I have to fight with the steering wheel to get it back to go straight. Because of this whenever I am on a 2 lane road like this I always drive slow. This is the first car I've owned with this feature so I wasn't sure if that was just a glitch in the feature and just dealt with it. Which ni do realize now that was stupid on my part. …”
NHTSA complaint #11689118, filed 2025-09“On wednesday July 19th, at approximately 1745 (5:45 pm) I got into my car and started it. I attempted to back out of the driveway and noticed my steering wheel was locked. I pulled forward, and put the car in park. I tried to turn the car off. It then restarted itself, revved the engine, turned the heater on, rolled down the windows and engaged the back up camera. The check engine light came on, the low oil light, and the battery light were all on. The car would not turn off, every time I pressed the off button it would idle strangely and turn itself back on. …”
NHTSA complaint #11533870, filed 2023-07“The contact owned a 2023 Kia Soul. The contact stated that while driving 30 MPH, the lane assist feature malfunctioned and the steering wheel inadvertently turned sharply to the left and seized. As a result, the vehicle crashed into trees and rolled down the hill. The contact was removed from the vehicle. The contact sustained injury laceration to both hands and knuckles, reinjured right hip, bruised spinal cord, strained shoulder, neck, and injury to the left knee that required medical attention. A police report was filed. The vehicle was towed to a tow lot. …”
NHTSA complaint #11524077, filed 2023-05, 17,000 milesSteering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 6% |
| 2023 | 8 | 15% |
| 2022 | 2 | 2% |
| 2021 | 9 | 4% |
| 2020 | 16 | 4% |
| 2019 | 5 | 4% |
| 2018 | 5 | 2% |
| 2017 | 10 | 4% |
| 2016 | 30 | 4% |
| 2015 | 44 | 5% |
| 2014 | 55 | 6% |
| 2013 | 154 | 23% |
| 2012 | 167 | 32% |
| 2011 | 4 | 2% |
| 2010 | 12 | 9% |
Other parts of the 2023 Kia Soul
14 complaintsEngine
14 complaintsOther or unknown
13 complaintsBrakes
8 complaintsLane departure
7 complaintsAir bags
5 complaintsForward collision avoidance
5 complaintsTransmission and drivetrain
5 complaintsExterior lighting
4 complaintsVehicle speed control
3 complaintsFuel system
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2023 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology