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Kia SoulModel year report

2024 Kia Soul Problems

Compared with other Kia Soul years

Too new to compare

Nearby years with fewer complaints than typical and no open NHTSA investigation: 2022

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
31filed with NHTSA
Median mileage
6,000miles, 2 complaints with mileage
Recalls
0campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
4 / 5stars overall
EPA fuel economy
31 mpgcombined, 2.0L 4-cyl FWD · 29 city / 35 hwy

Sources: NHTSA records for the 2024 Kia Soul (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 31 consumer complaints for the 2024 Kia Soul. The part named most often is electrical system, with 9 complaints (29% of the total), followed by other or unknown (9) and engine (5). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 6,000 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 29 technical service bulletins for this model year. Electrical system complaints overlap with 17 technical service bulletins filed under the same part.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Tires (1), Vehicle speed control (1).

Example complaints

Electrical system: “This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. …”

NHTSA complaint #11733186, filed 2026-04

Other or unknown: “I purchased this vehicle in jan 2024 and it now has 16000 miles. Took my car into ray skillman, pikes plaza westide for service last month because my horn was not working. They told me that there was a nation wide back order on the part and just 2 days ago, I received an email from Kia customer service/care, stating that they were told that there is no eta at this time. …”

NHTSA complaint #11665443, filed 2025-06

Engine: “purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.”

NHTSA complaint #11653589, filed 2025-04

Forward collision avoidance: “shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already been done, this is what i am left with. …”

NHTSA complaint #11654302, filed 2025-04

Mileage when problems were reported

100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,000 and 7,000 miles.

100%0–100%10–250%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (2 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 6,000 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

20242025122026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2024 Kia Soul. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Soul · SUV FWD★★★★☆5 / 4534 · 14.7% risk

Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard on some versions, lane departure warning standard, automatic emergency braking standard on some versions.

Neighbouring years: 2023: same overall rating; 2025: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2024 Kia Soul version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Soul FWD2.0L 4-cylCVT273330$2,250
Soul Eco dynamics FWD2.0L 4-cylCVT293531$2,150

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

NHTSA lists no recall campaigns for the 2024 Kia Soul in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 29 on record; the latest 10 are shown.

See all 29 bulletins →

Other model years of the Kia Soul

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
202512—0431—Too new
2024316,0000431Too new to compareToo new
20235418,500443140 · TypicalToo new
20229562,00014300 · FewerRising
202123965,000243050 · TypicalRising
202038813,450143087 · MoreStable
201913850,00015286 · FewerRising
201822054,100152725 · FewerStable
201727274,000152721 · FewerStable
201681782,000252650 · TypicalStable
201590287,596452678 · MoreFalling
201490388,000552682 · MoreFalling
201366791,000342754 · TypicalRising
201251587,000342755 · TypicalStable
201119452,500342747 · TypicalRising
201013520,0003—2868 · MoreFalling

All Kia Soul model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2024 Kia Soul have?

NHTSA recorded 31 consumer complaints for the 2024 Kia Soul as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2024 Kia Soul is reported most often?

Electrical system is named most often, in 9 complaints (29% of the total), followed by other or unknown with 9.

Has the 2024 Kia Soul been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2024 Kia Soul do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2024 Kia Soul 4 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2024 Kia Soul get?

The EPA rates the 2024 Kia Soul (Soul Eco dynamics, 2.0L 4-cyl) at 31 mpg combined, 29 city and 35 highway, with an estimated annual fuel cost of $2,150 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2024 Kia Soul reported?

Among the 2 complaints that include a mileage, the median is 6,000 miles and the middle half falls between 5,000 and 7,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.