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Body and structurePart report

2009 Lexus ES Body and structure Problems

Complaints
2about this part
Share
7%of 28 total for the year
Median mileage
95,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the body and structure of the 2009 Lexus ES, 7% of the 28 complaints for this model year. Where a mileage was given, the median is 95,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken to a dealer where it was acknowledged that the defect was a known failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the Extended Warranty coverage had expired. The vehicle was not repaired. …”

NHTSA complaint #11595070, filed 2024-06, 95,000 miles

“Dashboard on 2009 Lexus ES 350 has begun to melt and on sunny days the reflection on the windshield poses a safety hazard and reduces visibility. In addition the melting plastic is very sticky and could be hazardous for driver not to mention the poison exposure to its vapors. There was a recall for this problem on 2007 and 2008 models. The 2009 is identical in design and Lexus should fix this. I contacted them and they offered to pay a small portion of the $1700 repair costs.”

NHTSA complaint #11419061, filed 2021-05

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2025120%
201939%
2018120%
2015120%
201326%
2012413%
2011613%
2010615%
200927%
2008710%
20073125%
200523%
2004213%
200314%
2002519%

Other parts of the 2009 Lexus ES

Air bags
14 complaints
Vehicle speed control
3 complaints
Electrical system
2 complaints
Other or unknown
2 complaints
Brakes
1 complaints
Engine
1 complaints
Equipment
1 complaints
Steering
1 complaints
Suspension
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2009 Lexus ES

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology