2011 Lexus ES Body and structure Problems
- Complaints
- 6about this part
- Share
- 13%of 46 total for the year
- Median mileage
- 25,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the body and structure of the 2011 Lexus ES, 13% of the 46 complaints for this model year. Where a mileage was given, the median is 25,500 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“At approximately 7:23 pm on july 8, 2012, while parking in the parking lot of our local church, the vehicle suddenly accelerated on its own. The car was almost at a complete stop, when this sudden uncontrolled acceleration occurred. At that time lots of people were exiting the church and walking towards the parking lot to get into their cars, while others were inside and outside their vehicles waiting for the next service to start. …”
NHTSA complaint #10466313, filed 2012-07, 13,000 miles“I purchased the car on Feb 9, 2014 at the above Lexus Dealership. $26,596. My dashboard is melting and it’s definitely a safety hazard. When materials used in the dashboard are prone to melting or degrading in extreme heat, potentially obstructing the driver's view and impacting visibility. At times I couldn't see and I almost had an accident when the sun reflected in my eyes. It’s a defect that Lexus is aware of because they offered to fix it under the Customer Support Program (Takata Economic Loss Class Action Settlement). …”
NHTSA complaint #11628978, filed 2024-12“We purchased this vehicle in mid 2018. In October of 2018 Lexus issued a customer support process ZLZ which covered our vehicle for problems with the dashboard. At that time, we had no deterioration of our dashboard so we did not respond. The Lexus program expired in 2021. In the last two years, our dashboard has deteriorated quite substantially becoming sticky and more importantly, becoming very reflective. This condition is a serious safety issue for day and night driving as light reflects up on the windshield and obscures vision out of the windshield. …”
NHTSA complaint #11624496, filed 2024-11“The contact owns a 2011 Lexus ES. While driving approximately 65 MPH, there was a vibration emerging from the frontal driver and passenger side floor panels. The vehicle was taken to the dealer where it was diagnosed that the wheel bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000. The VIN was not available.”
NHTSA complaint #10776547, filed 2015-09, 38,000 miles“At approximately 6:30pm, while making a right hand turn into a friends driveway, the vehicle suddenly accelerated on it's own, and the brakes would not work. The vehicle continued to the right as if locked in to the right hand position, hit a tree and finally came to a stop by hitting high concrete steps. The vehicle was towed to the dealership, and later to the body shop as the vehicle was not drivable. During the interim, the vehicle was inspected by toyota. …”
NHTSA complaint #10460433, filed 2012-06Related service bulletins
- 11027560Dec 15, 2025Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11016775Feb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under…
- 11015489Feb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under…
- 11007456Jul 29, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11006162Jul 29, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11005121Jun 21, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate…
- 11005063Jun 21, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate…
- 11003650Apr 19, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11003648Apr 19, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11003595Apr 19, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 20% |
| 2019 | 3 | 9% |
| 2018 | 1 | 20% |
| 2015 | 1 | 20% |
| 2013 | 2 | 6% |
| 2012 | 4 | 13% |
| 2011 | 6 | 13% |
| 2010 | 6 | 15% |
| 2009 | 2 | 7% |
| 2008 | 7 | 10% |
| 2007 | 31 | 25% |
| 2005 | 2 | 3% |
| 2004 | 2 | 13% |
| 2003 | 1 | 4% |
| 2002 | 5 | 19% |
Other parts of the 2011 Lexus ES
27 complaintsElectrical system
5 complaintsBrakes
3 complaintsOther or unknown
3 complaintsVehicle speed control
3 complaintsFuel system
2 complaintsSteering
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsEngine
1 complaintsEngine cooling
1 complaintsLatches, locks and linkages
1 complaintsSeats
1 complaints
← All problems reported for the 2011 Lexus ES
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology