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Body and structurePart report

2012 Lexus ES Body and structure Problems

Complaints
4about this part
Share
13%of 31 total for the year
Median mileage
65,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the body and structure of the 2012 Lexus ES, 13% of the 31 complaints for this model year. Where a mileage was given, the median is 65,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On the passenger side dashboard next to temperature control switch, dashboard vinyl is melting, it has bubble and one bubble was broken to make a hole. I noticed it on april 1, 2014. When I changed the cabin air filter on march,31 in glove compartment, I didn't see it. I brought my car to new country Lexus and described the issue hoping that their technician may see issue with temperature control resistance may causing wiring to heat that is causing vinyl to melt. …”

NHTSA complaint #10576878, filed 2014-04, 29,500 miles

“Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mph. I almost ran into another driver due to glass falling on me.”

NHTSA complaint #11637350, filed 2025-01

“The contact owns a 2012 Lexus ES350. The contact stated that while driving at an undisclosed speed, the reflection from the melted dashboard reflected onto the windshield. In addition, the contact’s vision was impaired while driving. The vehicle was taken to the dealer several times, but no assistance was provided. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.”

NHTSA complaint #11747902, filed 2026-07, 65,000 miles

“The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the VIN for the failure. The failure mileage was approximately 130,000.”

NHTSA complaint #11583409, filed 2024-04, 130,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2025120%
201939%
2018120%
2015120%
201326%
2012413%
2011613%
2010615%
200927%
2008710%
20073125%
200523%
2004213%
200314%
2002519%

Other parts of the 2012 Lexus ES

Air bags
19 complaints
Electrical system
5 complaints
Other or unknown
4 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2012 Lexus ES

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology