2012 Lexus ES Problems
Compared with other Lexus ES years
Typical for this model
36/100 0.7× a typical year · 50 = typical
- Complaint rate is 0.7× that of a typical Lexus ES year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 1 of its 31 complaints were filed by the end of 2014.
- Most reported part: Air bags (19 complaints, median 51,500 mi).
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2010
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 31filed with NHTSA
- Median mileage
- 66,316miles, 14 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Sources: NHTSA records for the 2012 Lexus ES (complaints, recalls, investigations). Report an error
NHTSA recorded 31 consumer complaints for the 2012 Lexus ES. The part named most often is air bags, with 19 complaints (61% of the total), followed by electrical system (5) and other or unknown (4). 14 of the complaints include a mileage, and 36% of those were filed for vehicles with under 50,000 miles; the median is 66,316 miles. Of all complaints, 5 involved a crash, 1 a fire, 8 an injury, according to the filers. NHTSA lists 0 recall campaigns and 43 technical service bulletins for this model year. Air bags complaints overlap with 3 technical service bulletins filed under the same part. Electrical system complaints overlap with 7 technical service bulletins filed under the same part. Compared with the other 7 Lexus ES model years that have at least 25 complaints and are old enough to compare, this one scores 36 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags19 61%
- Electrical system5 16%
- Other or unknown4 13%
- Body and structure4 13%
- Vehicle speed control1 3.2%
Example complaints
Air bags: “I have called the number provided on the letter that notified me of the recall to make arrangements. I was told the new air bags are not available yet and in the meantime, I can rent a car (not a Lexus) through enterprise rent a car. That is not acceptable. I bought a Lexus and since my car is not safe to drive until the air bag is replaced, I should have a comparable car to drive.”
NHTSA complaint #10957792, filed 2017-03, 32,000 milesElectrical system: “On the passenger side dashboard next to temperature control switch, dashboard vinyl is melting, it has bubble and one bubble was broken to make a hole. I noticed it on april 1, 2014. When I changed the cabin air filter on march,31 in glove compartment, I didn't see it. I brought my car to new country Lexus and described the issue hoping that their technician may see issue with temperature control resistance may causing wiring to heat that is causing vinyl to melt. …”
NHTSA complaint #10576878, filed 2014-04, 29,500 milesOther or unknown: “Incident Description: The instrument panel (dashboard) and interior trim panels of my 2012 Lexus ES 350 have suffered a complete material failure, transforming from a solid surface into a viscous, melting adhesive. This is a known manufacturing defect documented under Lexus Customer Support Program ZLZ. This failure creates a critical safety risk because the degraded surface has become highly reflective, producing a blinding glare on the windshield that severely obstructs my visibility while driving. …”
NHTSA complaint #11721695, filed 2026-03Body and structure: “Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mph. I almost ran into another driver due to glass falling on me.”
NHTSA complaint #11637350, filed 2025-01Mileage when problems were reported
36% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 42,000 and 82,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Recalls and investigations
NHTSA lists no recall campaigns for the 2012 Lexus ES in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 43 on record; the latest 10 are shown.
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11016775Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
- 11015489Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
- 11007456Jul 29, 2024Body and structure. Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11006162Jul 29, 2024Body and structure. Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11005121Jun 21, 2024Body and structure. Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and…
- 11005063Jun 21, 2024Body and structure. Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and…
- 11003650Apr 19, 2024Body and structure. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the…
- 11003648Apr 19, 2024Body and structure. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these…
- 11003595Apr 19, 2024Body and structure. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the…
Other model years of the Lexus ES
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 5 | — | 1 | 5 | 25 | — | Too new |
| 2024 | 9 | 10,100 | 2 | 5 | 26 | — | Too new |
| 2023 | 10 | 50,090 | 2 | 5 | 44 | — | Too new |
| 2022 | 11 | 6,832 | 0 | 5 | 28 | — | Not enough data |
| 2021 | 28 | 38,000 | 1 | 5 | 28 | 48 · Typical | Rising |
| 2020 | 18 | 27,690 | 1 | 5 | 44 | — | Rising |
| 2019 | 34 | 11,000 | 1 | 5 | 44 | 100 · More | Falling |
| 2018 | 5 | 200 | 0 | — | 40 | — | Not enough data |
| 2016 | 9 | 115,500 | 0 | — | 40 | — | Not enough data |
| 2015 | 5 | 115,000 | 0 | — | 40 | — | Not enough data |
| 2013 | 34 | 45,000 | 0 | — | 40 | 54 · Typical | Stable |
| 2012 | 31 | 66,316 | 0 | — | — | 36 · Typical | Stable |
| 2011 | 46 | 47,000 | 0 | — | — | 82 · More | Rising |
| 2010 | 41 | 70,000 | 0 | — | — | 11 · Fewer | Stable |
| 2009 | 28 | 79,000 | 0 | — | — | 36 · Typical | Rising |
| 2008 | 68 | 62,000 | 0 | — | — | 52 · Typical | Rising |
| 2007 | 125 | 80,123 | 0 | — | — | Not compared (before 2008) | Falling |
| 2006 | 12 | 115,000 | 0 | — | — | — | Not enough data |
| 2005 | 59 | 8,850 | 0 | — | — | Not compared (before 2008) | Rising |
| 2004 | 16 | 89,000 | 0 | — | — | — | Falling |
| 2003 | 23 | 68,000 | 0 | — | — | — | Rising |
| 2002 | 27 | 96,150 | 0 | — | — | Not compared (before 2008) | Falling |
| 2000 | 6 | 140,000 | 0 | — | — | — | Not enough data |
| 1999 | 8 | 85,000 | 0 | — | — | — | Not enough data |
All Lexus ES model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2012 Lexus ES have?
NHTSA recorded 31 consumer complaints for the 2012 Lexus ES as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2012 Lexus ES is reported most often?
Air bags is named most often, in 19 complaints (61% of the total), followed by electrical system with 5.
Has the 2012 Lexus ES been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2012 Lexus ES reported?
Among the 14 complaints that include a mileage, the median is 66,316 miles and the middle half falls between 42,000 and 82,000 miles; 36% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.