2019 Lexus ES Problems
Compared with other Lexus ES years
More complaints than typical for this model
100/100 4.4× a typical year · 50 = typical
- Complaint rate is 4.4× that of a typical Lexus ES year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 17 of its 34 complaints were filed by the end of 2021.
- Most reported part: Fuel system (12 complaints, median 11,000 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with a typical complaint level and no open NHTSA investigation: 2021
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 34filed with NHTSA
- Median mileage
- 11,000miles, 11 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 44 mpgcombined, 2.5L 4-cyl · hybrid FWD · 43 city / 45 hwy
Sources: NHTSA records for the 2019 Lexus ES (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 34 consumer complaints for the 2019 Lexus ES. The part named most often is fuel system, with 12 complaints (35% of the total), followed by engine (9) and air bags (6). 11 of the complaints include a mileage, and 82% of those were filed for vehicles with under 50,000 miles; the median is 11,000 miles. Of all complaints, 7 involved a crash, 7 an injury, according to the filers. NHTSA lists 1 recall campaign and 57 technical service bulletins for this model year. Engine complaints overlap with 19 technical service bulletins filed under the same part. Compared with the other 7 Lexus ES model years that have at least 25 complaints and are old enough to compare, this one scores 100 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Fuel system12 35%
- Engine9 26%
- Air bags6 18%
- Brakes4 12%
- Electrical system4 12%
- Body and structure3 8.8%
- Vehicle speed control3 8.8%
- Other or unknown2 5.9%
Also reported: Back-over prevention (rear camera) (1), Exterior lighting (1), Lane departure (1), Suspension (1).
Example complaints
Fuel system: “This vehicle stops suddenly and wont start. There is still no solution on how to fix this car . As asked from Lexus still they have no clue when this recall can be fixed. It has stopped many times behind traffic light on many occasions I am driving a loaner car but if I making payments I want my own car back I believe this car needs to be lemoned”
NHTSA complaint #11321470, filed 2020-04, 11,000 milesEngine: “Since I bought the car in oct 2019, this happens everytime I am on local roads (speed <50mph), when I slowdown per the traffic flow, or taking turn (left or right) after yielding, the car hesitates to accelerate as if the gas pedal died on me and then I push the pedal further down only to get the car downshift drastically and revving up to almost always about the hit the car in front (if any) of me. In the few times I am on highway, when I need to speed up to change the lane the car accelerates unpredictably making the driving a scary experience.”
NHTSA complaint #11377378, filed 2020-12, 500 milesAir bags: “none of the air bags deployed when my car was T-Bone at the driver door when the other car ran the red light. The other car air bags deployed and appears to be total loss My lexus EX300h has been repair but is available for inspection”
NHTSA complaint #11524227, filed 2023-05Transmission and drivetrain: “During the month of august, 2020, on 2 separate occasions while the car was in gear (reverse or drive), when putting my foot on the accelerator, the car would not go . It was as if the car was in neutral but it was not. The first time I was turning around in a neighbor's driveway and when I put the car in reverse to back out and put my foot on the accelerator, it revved like I was in neutral but the r was on the dash and the gear shift was in r. I then put it in drive and the same thing. The only way I got the car to go was to put it in park, turn the car off & then turn it back on. …”
NHTSA complaint #11352893, filed 2020-09, 10,000 milesMileage when problems were reported
82% of the 11 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,636 and 19,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2019 Lexus ES. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| ES 300H · sedan FWD | ★★★★★ | 5 / 4 | 5 | 5 | 4 · 10.5% risk |
Driver aids listed by NHTSA for the 2019 model year: forward collision warning standard, lane departure warning not available, automatic emergency braking standard.
Neighbouring years: 2020: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2019 Lexus ES version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| ES 300h FWD | 2.5L 4-cyl · hybrid | CVT | 43 | 45 | 44 | $1,500 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 19V288000Apr 10, 2019Air bags › Knee bolsterCovers: Lexus ES 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly…
Recall details for the 2019 Lexus ES → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 57 on record; the latest 10 are shown.
- 11029870Feb 2, 2026Electrical system. OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
- 11028717Jan 23, 2026Electrical system. Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system…
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11022963Aug 19, 2025Electrical system. Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for…
- 11020656Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11019352Apr 17, 2025Engine. TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 25LC01 LOW-PRESSURE FUEL PUMP CERTAIN 2019 ES 300h VEHICLES
- 11019351Apr 17, 2025Engine. SPECIAL SERVICE CAMPAIGN 25LC01 Certain 2019 Model Year ES 300h Vehicles Low-Pressure Fuel Pump Frequently Asked Questions
- 11019350Apr 17, 2025Engine. The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine…
- 11018349Apr 17, 2025Engine. TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 25LC01 LOW-PRESSURE FUEL PUMP CERTAIN 2019 ES 300h VEHICLES
- 11018348Apr 17, 2025Engine. SPECIAL SERVICE CAMPAIGN 25LC01 Certain 2019 Model Year ES 300h Vehicles Low-Pressure Fuel Pump Frequently Asked Questions
Other model years of the Lexus ES
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 5 | — | 1 | 5 | 25 | — | Too new |
| 2024 | 9 | 10,100 | 2 | 5 | 26 | — | Too new |
| 2023 | 10 | 50,090 | 2 | 5 | 44 | — | Too new |
| 2022 | 11 | 6,832 | 0 | 5 | 28 | — | Not enough data |
| 2021 | 28 | 38,000 | 1 | 5 | 28 | 48 · Typical | Rising |
| 2020 | 18 | 27,690 | 1 | 5 | 44 | — | Rising |
| 2019 | 34 | 11,000 | 1 | 5 | 44 | 100 · More | Falling |
| 2018 | 5 | 200 | 0 | — | 40 | — | Not enough data |
| 2016 | 9 | 115,500 | 0 | — | 40 | — | Not enough data |
| 2015 | 5 | 115,000 | 0 | — | 40 | — | Not enough data |
| 2013 | 34 | 45,000 | 0 | — | 40 | 54 · Typical | Stable |
| 2012 | 31 | 66,316 | 0 | — | — | 36 · Typical | Stable |
| 2011 | 46 | 47,000 | 0 | — | — | 82 · More | Rising |
| 2010 | 41 | 70,000 | 0 | — | — | 11 · Fewer | Stable |
| 2009 | 28 | 79,000 | 0 | — | — | 36 · Typical | Rising |
| 2008 | 68 | 62,000 | 0 | — | — | 52 · Typical | Rising |
| 2007 | 125 | 80,123 | 0 | — | — | Not compared (before 2008) | Falling |
| 2006 | 12 | 115,000 | 0 | — | — | — | Not enough data |
| 2005 | 59 | 8,850 | 0 | — | — | Not compared (before 2008) | Rising |
| 2004 | 16 | 89,000 | 0 | — | — | — | Falling |
| 2003 | 23 | 68,000 | 0 | — | — | — | Rising |
| 2002 | 27 | 96,150 | 0 | — | — | Not compared (before 2008) | Falling |
| 2000 | 6 | 140,000 | 0 | — | — | — | Not enough data |
| 1999 | 8 | 85,000 | 0 | — | — | — | Not enough data |
All Lexus ES model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2019 Lexus ES have?
NHTSA recorded 34 consumer complaints for the 2019 Lexus ES as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2019 Lexus ES is reported most often?
Fuel system is named most often, in 12 complaints (35% of the total), followed by engine with 9.
Has the 2019 Lexus ES been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2019 Lexus ES do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2019 Lexus ES 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2019 Lexus ES get?
The EPA rates the 2019 Lexus ES (ES 300h, 2.5L 4-cyl · hybrid) at 44 mpg combined, 43 city and 45 highway, with an estimated annual fuel cost of $1,500 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2019 Lexus ES reported?
Among the 11 complaints that include a mileage, the median is 11,000 miles and the middle half falls between 3,636 and 19,000 miles; 82% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.