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Air bagsPart report

2012 Lexus ES Air bags Problems

Complaints
19about this part
Share
61%of 31 total for the year
Median mileage
51,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 19 complaints about the air bags of the 2012 Lexus ES, 61% of the 31 complaints for this model year. Where a mileage was given, the median is 51,500 miles. 5 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have called the number provided on the letter that notified me of the recall to make arrangements. I was told the new air bags are not available yet and in the meantime, I can rent a car (not a Lexus) through enterprise rent a car. That is not acceptable. I bought a Lexus and since my car is not safe to drive until the air bag is replaced, I should have a comparable car to drive.”

NHTSA complaint #10957792, filed 2017-03, 32,000 miles

“Light can on and off 12/20/2019 when I was driving, I pull into parking lot and cut off engine...waited a few minutes and started car back up it went away, the next day 12/21/2019 when I started up my car it came on while still park and stay on, not a good feeling .”

NHTSA complaint #11290583, filed 2019-12, 67,632 miles

“Takata recall while the recall letter was undated, I received it in january 2017 or at the latest, early february 2017. I checked with two Lexus dealerships on march 20, 2017, only to be told that they were working on 2010 models and that I would be notified when parts were available for my model Lexus. For 8 months I have avoided having passengers in the front seat. That is a long time. There is some foot-dragging on the part of takata or Lexus or both. What can be done to expedite replacement of the airbag?”

NHTSA complaint #11024547, filed 2017-09, 43,000 miles

“I had a 2012 Lexus ES 350 and had problems with it. The first problem occurred when I was parking. I was angle parking and had my foot on the brake when the car jumped into a brick wall. Four air bags exploded in my face and rendered me unconscious. I was taken to the hospital in an ambulance. I could hardly walk and my legs were extremely swollen and I had many other bruises. The second incident was that the passenger seat of the car went on fire and burnt the seat. I feel I should not have to pay the final excess wear and tear bill of $829.50. …”

NHTSA complaint #10724327, filed 2015-06, 15,000 miles

“Takata recall - there has been no viable solution issued to protect consumers while the remedy for this recall is developed. The recommendation to not drive with a front seat passenger is not feasible or practical. No injury has been sustained at this time.”

NHTSA complaint #10970494, filed 2017-04, 74,900 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2024222%
20212589%
2020844%
2019618%
2018120%
2016111%
2015240%
201339%
20121961%
20112759%
20102049%
20091450%
20083754%
20073427%
2006758%
20051017%
2004425%
2003313%
2002311%
1999113%

Other parts of the 2012 Lexus ES

Electrical system
5 complaints
Other or unknown
4 complaints
Body and structure
4 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2012 Lexus ES

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology