2009 Lexus ES350 Exterior lighting Problems

“The contact owns a 2009 Lexus es 350. The contact stated that the headlights were very dim. He mentioned that the failure was a safety hazard because the defect made it impossible for him to see more than 100 ft down the road. The vehicle was taken to the dealer who advised the contact that they were unable to do anything because the lights were designed that way. The manufacturer was not contacted. The vehicle was not repaired. The VIN was unavailable. The failure and current mileages were 11,000.”

“The contact owns a 2009 Lexus ES350. The contact stated that when driving approximately 50-55 MPH with the headlights in activation, the headlights would fail sporadically. The contact tried pushing on the lever for the high beams and but the high beam headlights were also unresponsive. The vehicle was taken to a dealer for diagnosis. After diagnosis they advised the contact that the light bulbs failed and needed to be replaced. The headlight bulbs were replaced. The manufacturer was not contacted. The failure and current mileages were approximately 19,700.”