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Air bagsPart report

2009 Lexus ES350 Air bags Problems

Complaints
101about this part
Share
70%of 145 total for the year
Median mileage
43,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 101 complaints about the air bags of the 2009 Lexus ES350, 70% of the 145 complaints for this model year. Where a mileage was given, the median is 43,000 miles. 5 of these say a crash was involved, according to the filers. 4 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“8 months waiting for a fix..have called twice. This last time I was hung up on...line just went dead after agent answered. Never called me back even though he had my info. They say a passenger should not ride so my husband and I are looking like driving miss daisy how long is this supposed to go on????”

NHTSA complaint #10947117, filed 2017-01, 43,000 miles

“Recall notice sent out on may 21, 2016 stated that we should not drive with anyone in the front passenger seat until the fix for the recall is complete. It is now november 11, 2016 and there are no fix statements nor any hint when our vehicle (located in houston, tx) will be scheduled for a repair. Driving with the restriction of not using the front passenger seat is extremely inconvenient as we use the car for clients. …”

NHTSA complaint #10925483, filed 2016-11, 43,000 miles

“On tuesday, 6/28/11 my wife was involved in a head on accident. The vehicle in front of her had no brake lights and she slammed into the back of his truck. She has $9,000 worth of front end damage and none of the airbags on her 2009 Lexus ES350 deployed. I find that to be an issue. Due to that fact she has sustained a head, neck, back and knee injury. …”

NHTSA complaint #10410133, filed 2011-06, 20,000 miles

“I was driving on the freeway when I got rear ended with my daughter in the backseat in her car seat, and I being the driver 8 months pregnant. Car was severely damage no air bags deploy, this is not the first time this happens that the air bags do not deploy at the time of the accident. I was wearing my seat belt I hit my forehead on the steering wheel both times. I am concerned regarding this. Very expensive car to have these malfunctions.”

NHTSA complaint #10639676, filed 2014-09, 81,230 miles

“Takata recall I received recall notice in the past and was told I would be notified when parts were available. Now dealer tells me there is no recall. Dealer is Lexus of rockville centre ny”

NHTSA complaint #11055214, filed 2017-12, 55,000 miles

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2020240%
201729%
2016210%
2014311%
2013417%
20127787%
201114595%
201010879%
200910170%
200817067%
200725347%

Other parts of the 2009 Lexus ES350

Vehicle speed control
24 complaints
Brakes
5 complaints
Electrical system
5 complaints
Body and structure
5 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Fuel system
3 complaints
Exterior lighting
2 complaints
Other or unknown
2 complaints
Latches, locks and linkages
1 complaints
Tires
1 complaints
Transmission and drivetrain
1 complaints

← All problems reported for the 2009 Lexus ES350

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology