2020 Lexus ES350 Air bags Problems
- Complaints
- 2about this part
- Share
- 40%of 5 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the air bags of the 2020 Lexus ES350, 40% of the 5 complaints for this model year. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on freeway 5 south, in a carpool lane, all of sudden another car slammed to my rear door on the right side, caused my car to spin out of control, went accross the freeway and slammed to the left rear wheels of the incoming 18 wheelers big rig, but none of the airbags inside the brand new 2020 Lexus es 350 deployed to protect accupants.”
NHTSA complaint #11373985, filed 2020-11“The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 •Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and our return trip home on Sunday, until the accident occurred just north of the Ft. Pierce exit. •The brake sensor, which causes your vehicle to stop with obstructions near the vehicle did not function. •Airbags did not deploy •Seatbelts did not “lock” at impact. …”
NHTSA complaint #11490257, filed 2022-10Related service bulletins
- 10209023Feb 24, 2022TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this…
- 10190468Mar 31, 2021Lexus Safety Recall and Service Campaign - Technician Certification Requirements
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 40% |
| 2017 | 2 | 9% |
| 2016 | 2 | 10% |
| 2014 | 3 | 11% |
| 2013 | 4 | 17% |
| 2012 | 77 | 87% |
| 2011 | 145 | 95% |
| 2010 | 108 | 79% |
| 2009 | 101 | 70% |
| 2008 | 170 | 67% |
| 2007 | 253 | 47% |
Other parts of the 2020 Lexus ES350
2 complaintsForward collision avoidance
2 complaintsBrakes
1 complaintsOther or unknown
1 complaintsSeat belts
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2020 Lexus ES350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology