2012 Lexus ES350 Air bags Problems
- Complaints
- 77about this part
- Share
- 87%of 89 total for the year
- Median mileage
- 40,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 77 complaints about the air bags of the 2012 Lexus ES350, 87% of the 89 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 1 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata recall - I got notice that my cars airbags could potentially explode and metal debris can go through the airbag which can cause serious injury or death. I would like the airbags to v e replaced and the problem remedied so I can feel safe driving my car.”
NHTSA complaint #11020323, filed 2017-08, 52,000 miles“Takata recall original recall date sept 2017, per Lexus dealer not available possible december 2017. Nhtsa indicates timely manner , this has been in effect since early[jan-feb 2017]...what does NHTSA define as a timely manner [my opinion a year is not a timely manner especially when dealer states in a letter...until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat. We sincerely apologize.....etc no accident has occurred to date.”
NHTSA complaint #11030343, filed 2017-09, 40,000 miles“Driver side knee airbag caused hematoma, second degree burn on l. Leg, resulting in 2 surgeries, use of wound vac for 2 1/2 months, and permanent lympedema and scarring on l. Calf. Driver has replaced knees that are at high risk if further crash and knee bag deploys again. Driver needs on-off switch installed for driver knee airbag. Driver was not at fault in this accident and wants knee airbags removed or an on-off switch installed. The airbag on steering wheel deployed correctly and caused no damage. The knee airbag is a danger to driver.”
NHTSA complaint #11084148, filed 2018-04, 15,000 miles“Takata recall we just bought a lexus350es in september 2016, and were not aware of the takata recall until we received a recall letter on 2/17/17. The letter stated that Lexus is currently preparing the remedy for this problem and will send another notification to all affected owners when the remedy becomes available. And, what should we do? …”
NHTSA complaint #10955677, filed 2017-02“Takata recall - the recall notice states not to have anyone sit in the front passenger seat until the recall repair has been completed. I received this notice in january of 2017 and the repair is estimated to be completed in december of 2017. This is a hardship for our family not to be able to have a passenger in the front seat of the car.”
NHTSA complaint #11019485, filed 2017-08Related recalls
- 19V741000Oct 17, 2019Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix…Covers: Lexus ES350 2007–2012, Toyota Corolla 2003–2013, Lexus SC430 2002–2010 +14 more
- 19V005000Jan 9, 2019Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna…Covers: Lexus ES350 2010–2012, GX460 2010–2017, Toyota 4RUNNER 2010–2016 +9 more
- 17V006000Jan 9, 2017Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350…Covers: Lexus ES350 2007–2009, 2012, IS 250 2006–2009, 2012, IS 350 2006–2009, 2012 +11 more
Related service bulletins
- 10217806Jul 28, 2022CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217805Jul 28, 2022CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement…
- 10209023Feb 24, 2022TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this…
- 10190468Mar 31, 2021Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10131964Jan 16, 2014Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury…
- 10132074Nov 10, 2013Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover…
- 10132326Apr 9, 2013A recent review of our records indicated that your Safety Connect system is not active and needs to be activated in order for services to work.
- 10133923Jan 16, 2013Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 40% |
| 2017 | 2 | 9% |
| 2016 | 2 | 10% |
| 2014 | 3 | 11% |
| 2013 | 4 | 17% |
| 2012 | 77 | 87% |
| 2011 | 145 | 95% |
| 2010 | 108 | 79% |
| 2009 | 101 | 70% |
| 2008 | 170 | 67% |
| 2007 | 253 | 47% |
Other parts of the 2012 Lexus ES350
3 complaintsElectrical system
2 complaintsBody and structure
2 complaintsVehicle speed control
2 complaintsBrakes
1 complaintsOther or unknown
1 complaintsSeat belts
1 complaintsSeats
1 complaintsSteering
1 complaintsWheels
1 complaints
← All problems reported for the 2012 Lexus ES350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology