2009 Lexus ES350 Body and structure Problems
- Complaints
- 5about this part
- Share
- 3%of 145 total for the year
- Median mileage
- 54,900miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the body and structure of the 2009 Lexus ES350, 3% of the 145 complaints for this model year. Where a mileage was given, the median is 54,900 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on the freeway when I got rear ended with my daughter in the backseat in her car seat, and I being the driver 8 months pregnant. Car was severely damage no air bags deploy, this is not the first time this happens that the air bags do not deploy at the time of the accident. I was wearing my seat belt I hit my forehead on the steering wheel both times. I am concerned regarding this. Very expensive car to have these malfunctions.”
NHTSA complaint #10639676, filed 2014-09, 81,230 miles“Car was being driven into a parking spot at less than 5 MPH when it suddenly accelerated and started to climb a rock hill before it could be stopped. Wheels were turned to right as result of turn into parking spot which caused the vehicle to start tipping over. Air bags were not deployed and repairs are approximately $4500.”
NHTSA complaint #10511287, filed 2013-05, 54,900 miles“The dashboard on this vehicle is melting. The smell is terrible. I do not drive the car anymore because I am afraid that the order coming from the melting dash is toxic. Even though Lexus has a recall on the 2008 models for this very same reason they are refusing to replace this. This is not a safe situation to be driving under. Please help!!”
NHTSA complaint #11013525, filed 2017-08“The contact owns a 2009 Lexus ES350. While the vehicle was parked, it was noticed that the dashboard overheated and melted from the sun. In addition, the dashboard emitted an abnormal odor when melting. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,549.”
NHTSA complaint #10787057, filed 2015-10, 34,549 miles“Vehicle dashboard is melting and creates a dangerous road glare when driving on sunny days or hot days. It is also a very sticky surface that is sticking to everything. This is known problem on Lexus and toyota cars.”
NHTSA complaint #10935854, filed 2016-12Related service bulletins
- 10131836Mar 22, 2017TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been…
- 10111362Feb 11, 2015LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under…
- 10111226Feb 11, 2015LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under…
- 10133873Feb 13, 2013As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles can break if not pulled in the direction specified on the…
- 10133872Feb 13, 2013As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles can break if not pulled in the direction specified on the…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2021 | 1 | 20% |
| 2018 | 1 | 20% |
| 2017 | 3 | 14% |
| 2016 | 1 | 5% |
| 2014 | 3 | 11% |
| 2013 | 2 | 9% |
| 2012 | 2 | 2% |
| 2011 | 1 | 1% |
| 2010 | 7 | 5% |
| 2009 | 5 | 3% |
| 2008 | 12 | 5% |
| 2007 | 46 | 9% |
Other parts of the 2009 Lexus ES350
101 complaintsVehicle speed control
24 complaintsBrakes
5 complaintsElectrical system
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsFuel system
3 complaintsExterior lighting
2 complaintsOther or unknown
2 complaintsLatches, locks and linkages
1 complaintsTires
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2009 Lexus ES350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology