2021 Lexus ES350 Problems
- Complaints
- 5filed with NHTSA
- Median mileage
- 4,008miles, 2 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 26 mpgcombined, 3.5L 6-cyl FWD · 22 city / 32 hwy
Sources: NHTSA records for the 2021 Lexus ES350 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2021 Lexus ES350. The part named most often is wheels, with 2 complaints (40% of the total), followed by exterior lighting (1) and forward collision avoidance (1). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 4,008 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 71 technical service bulletins for this model year. Wheels complaints overlap with 5 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Wheels2 40%
- Exterior lighting1 20%
- Body and structure1 20%
- Tires1 20%
Example complaints
Wheels: “While driving my 2021 Lexus ES 350 on a Interstate Highway 495 known as the Long Island Expressway my vehicle went over a small pot hole in the road way and the tires side wall was punctured resulting in a flat tire. I replaced the tire having only 4,555 miles on this new vehicle. Following this incident I once again drove over obstruction more than 4 inches and had both the drivers side tire and the drivers side rear tire side walls punctured with the additional damage of the drivers side front rim so badly damaged it had to be replaced. …”
NHTSA complaint #11497278, filed 2022-12Exterior lighting: “My opened vehicle doors can not be seen in the path of other vehicle drivers when standing outside the opened vehicle door blocking the light on the vehicle doors. To solve this problem I added a Fluorescent Yellow/Green Retro-Reflective Tape to the lower interior door edge of each vehicle door that is automatically illuminated by another vehicle drivers headlights at night to allow another vehicle a visual warning and the added time to allow accident avoidance to occur. I also contacted the New York City Dept. …”
NHTSA complaint #11433575, filed 2021-09Forward collision avoidance: “The contact owns a 2021 Lexus ES350. The contact stated while accelerating from a stop, the brakes inadvertently was activated. The automatic braking system engaged and the vehicle had to be shifted to park, turned off, and restarted to operate correctly. The contact stated that several unknown warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The contact stated that several months later the failure recurred. …”
NHTSA complaint #11466993, filed 2022-06, 8,000 milesBody and structure: “When I opened my vehicle door at night and exiting my vehicle the vehicle door does not provide a visual warning to other vehicle drivers in the path of my 2021 Lexus es 350. I did an investigation and found that all opening doors on all 17 million vehicle doors do not provide an added zone of illumination that is automatically illuminated by another vehicle drivers headlight to allow accident avoidance to occur. I petitioned NHTSA and received no reply to my fix to make possible a new fmvss 108 to solve this contributory cause of opened vehicle door pedestrian deaths. …”
NHTSA complaint #11402986, filed 2021-03, 15 milesMileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 15 and 8,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2021 Lexus ES350. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| ES 350 · sedan FWD | ★★★★★ | 5 / 4 | 5 | 5 | 4 · 10.5% risk |
Driver aids listed by NHTSA for the 2021 model year: forward collision warning not available, lane departure warning standard, automatic emergency braking not available.
Neighbouring years: 2020: same overall rating; 2022: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2021 Lexus ES350 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| ES 350 FWD | 3.5L 6-cyl | 8-speed automatic | 22 | 32 | 26 | $2,600 |
| ES 350 F Sport FWD | 3.5L 6-cyl | 8-speed automatic | 22 | 31 | 25 | $2,700 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2021 Lexus ES350 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 71 on record; the latest 10 are shown.
- 10235225Feb 14, 2023Equipment. OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23
- 10235224Feb 14, 2023Equipment. TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of…
- 10230361Dec 7, 2022Equipment. TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and…
- 10227910Nov 10, 2022Suspension. TT: Confirm there is an abnormal noise coming from the front of the vehicle, some customers describe the noise as a roaring type noise. Confirm the vehicle meets the following criteria: ?Mileage is…
- 10217800Jul 21, 2022Visibility (wipers, defrost, mirrors). TSB: Some 2019 ? 2022 model year ES 300h and ES 350 vehicles and 2021 ? 2022 model year ES 250 vehicles may exhibit a whistle or wind noise from the rear left quarter window. An updated repair…
- 10224112Jun 20, 2022Engine cooling. TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
- 10220187Jun 20, 2022Engine cooling. TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
- 10215217Jun 7, 2022Equipment, Body and structure. Technical instructions.
- 10224105Jun 6, 2022Electrical system. TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history…
- 10220180Jun 6, 2022Electrical system. TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history…
Other model years of the Lexus ES350
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2021 | 5 | 4,008 | 0 | 5 | 26 | — | Not enough data |
| 2020 | 5 | — | 1 | 5 | 26 | — | Not enough data |
| 2019 | 5 | 12,800 | 2 | 5 | 26 | — | Not enough data |
| 2018 | 5 | 9,500 | 2 | 5 | 24 | — | Not enough data |
| 2017 | 22 | 9,100 | 1 | 5 | 24 | — | Falling |
| 2016 | 21 | 18,000 | 1 | 5 | 24 | — | Falling |
| 2015 | 16 | 23,000 | 1 | 5 | 24 | — | Falling |
| 2014 | 28 | 30,000 | 1 | 5 | 24 | 0 · Fewer | Falling |
| 2013 | 23 | 26,000 | 1 | 5 | 24 | — | Falling |
| 2012 | 89 | 45,582 | 3 | 3 | 22 | 2 · Fewer | Falling |
| 2011 | 153 | 50,000 | 3 | — | 22 | 0 · Fewer | Falling |
| 2010 | 137 | 24,556 | 5 | — | 22 | 72 · More | Rising |
| 2009 | 145 | 19,850 | 5 | — | 22 | 99 · More | Stable |
| 2008 | 255 | 29,000 | 4 | — | 22 | 93 · More | Falling |
| 2007 | 539 | 32,783 | 4 | — | 22 | Not compared (before 2008) | Falling |
All Lexus ES350 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2021 Lexus ES350 have?
NHTSA recorded 5 consumer complaints for the 2021 Lexus ES350 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Lexus ES350 is reported most often?
Wheels is named most often, in 2 complaints (40% of the total), followed by exterior lighting with 1.
Has the 2021 Lexus ES350 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2021 Lexus ES350 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2021 Lexus ES350 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2021 Lexus ES350 get?
The EPA rates the 2021 Lexus ES350 (ES 350, 3.5L 6-cyl) at 26 mpg combined, 22 city and 32 highway, with an estimated annual fuel cost of $2,600 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Lexus ES350 reported?
Among the 2 complaints that include a mileage, the median is 4,008 miles and the middle half falls between 15 and 8,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.