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Air bagsPart report

2010 Lexus IS 250 Air bags Problems

Complaints
26about this part
Share
65%of 40 total for the year
Median mileage
52,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 26 complaints about the air bags of the 2010 Lexus IS 250, 65% of the 40 complaints for this model year. Where a mileage was given, the median is 52,500 miles. 3 of these say a crash was involved, according to the filers. 4 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Lexus alerted me in writing may, 2016 as to the problem with the passenger air bag. Their solution is to not have anyone in passenger seat. It has now been 8 months and there still is no replacement.”

NHTSA complaint #10944428, filed 2017-01, 65,000 miles

“Takata recall-our recall notice is 6 months old and still no parts recall states recommend that you do not operate the vehicle with an occupant in the passenger seat do not feel safe with car so I don't use it can I get relief either a fix or use of a car?”

NHTSA complaint #10926192, filed 2016-11

“Takata recall - I received notice of aribag inflators recall for my Lexus is250. The dealership stated that this will take time to get from manufacturer.”

NHTSA complaint #11052681, filed 2017-12

“Takata inflators. I had my car into the dealership after receiving several notices of the recall. I was told at the dealership I would be placed on waiting list for the recall parts. That has been months ago. I called today to inquire about the recall wait list and I was told they are not working on the convertibles. I would have to wait. I asked if I was not suppose to use the front passenger seat and she said they have had no issues or complaints with the pass seat. I am a realtor and use my car everyday for work with passengers in the front pass seat. …”

NHTSA complaint #11014643, filed 2017-08

“Takata recall-I was notified of the takata recall on my IS 250 year 2010 back in july. I contacted the dealer the same day and was put on a waiting list. I followed up with them multiple times to see when the parts would be in inventory and they kept saying soon. Did not apologize for any inconveniences at any time. This recall has also been reported to my insurance company therefore limiting the 100% use of my car. I was contacted monday march 20, 2017 (9 months later) that finally the parts have arrived. This is terrible consumer satisfaction and consumer quality. …”

NHTSA complaint #10967737, filed 2017-03

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2015319%
2014823%
2013240%
20121059%
20112067%
20102665%
20092042%
20083830%
20075224%
20064624%

Other parts of the 2010 Lexus IS 250

Vehicle speed control
4 complaintsOther or unknown
3 complaintsBody and structure
2 complaintsBrakes
1 complaintsElectrical system
1 complaintsElectronic stability control
1 complaintsEngine
1 complaintsFuel system
1 complaintsInterior lighting
1 complaintsSteering
1 complaintsTransmission and drivetrain
1 complaints

← All problems reported for the 2010 Lexus IS 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology