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Air bagsPart report

2011 Lexus IS 250 Air bags Problems

Complaints
20about this part
Share
67%of 30 total for the year
Median mileage
75,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 20 complaints about the air bags of the 2011 Lexus IS 250, 67% of the 30 complaints for this model year. Where a mileage was given, the median is 75,500 miles. 3 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving my vehicle and the vehicle 3 car lengths ahead of me put on his brakes and when I went to put on my brakes my car continued to accelerate and I had no control of the braking and ran into the back of the vehicle. My airbags failed to deploy- my car was a complete loss to the front end ($17,000.00) and the insurance appraiser,body shop, police officer, towing company were stunned that the airbags failed to deploy do to the severity of impact and damage.”

NHTSA complaint #10488632, filed 2012-12, 21,000 miles

“Takata recall. It has been 12 months since we were notified of this recall, and the dealership has yet to have a remedy available, with no possible date in sight. We do not feel safe driving the vehicle and cannot accommodate passengers. This is not a timely remedy.”

NHTSA complaint #10979442, filed 2017-04

“Takata recall: this has been a recall since 5/2016 and I have yet to get a remedy from Lexus. It is really inconvenient to not be able to have any passengers in my passenger seat for this long. This needs to be handled asap!”

NHTSA complaint #10956737, filed 2017-02

“Takata recall in june 2016 I received a letter notifying me that my passenger airbag was on recall for being dangerous & harmful if inflated and to not have any front seat passengers in my vehicle. To date, there hasn't been a fix for the recall which has been going on 8 months now. I am very upset that this issue hasn't been resolved. No one has checked on my vehicle nor offered a loaner. I recently took my car in for service & a rental car option was mentioned. That isn't acceptable when I'm paying a car note for a vehicle to which I can not fully use. …”

NHTSA complaint #10948816, filed 2017-02

“The contact owns a 2011 Lexus is250. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags failed to deploy. The driver did not sustained injuries, the front passenger sustained face injuries that required medical attention. The other driver did not sustain injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing and was not repaired. …”

NHTSA complaint #11232202, filed 2019-07, 130,000 miles

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2015319%
2014823%
2013240%
20121059%
20112067%
20102665%
20092042%
20083830%
20075224%
20064624%

Other parts of the 2011 Lexus IS 250

Brakes
3 complaintsOther or unknown
3 complaintsVehicle speed control
3 complaintsSteering
2 complaintsElectrical system
1 complaintsElectronic stability control
1 complaintsBody and structure
1 complaintsSuspension
1 complaintsTires
1 complaintsTransmission and drivetrain
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2011 Lexus IS 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology