2011 Lexus IS 250 Problems
Compared with other Lexus IS 250 years
Fewer complaints than typical for this model
32/100 0.7× a typical year · 50 = typical
- Complaint rate is 0.7× that of a typical Lexus IS 250 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 5 of its 30 complaints were filed by the end of 2013.
- Most reported part: Air bags (20 complaints, median 75,500 mi).
- 4 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 30filed with NHTSA
- Median mileage
- 5,295miles, 11 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 22 mpgcombined, 2.5L 6-cyl AWD · 20 city / 26 hwy
Sources: NHTSA records for the 2011 Lexus IS 250 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 30 consumer complaints for the 2011 Lexus IS 250. The part named most often is air bags, with 20 complaints (67% of the total), followed by brakes (3) and other or unknown (3). 11 of the complaints include a mileage, and 82% of those were filed for vehicles with under 50,000 miles; the median is 5,295 miles. Of all complaints, 5 involved a crash, 3 an injury, according to the filers. NHTSA lists 4 recall campaigns and 207 technical service bulletins for this model year. Air bags complaints overlap with 3 recall campaigns covering the inflator module and 14 technical service bulletins filed under the same part. Brakes complaints overlap with 3 technical service bulletins filed under the same part. Compared with the other 4 Lexus IS 250 model years that have at least 25 complaints and are old enough to compare, this one scores 32 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags20 67%
- Brakes3 10%
- Other or unknown3 10%
- Steering2 6.7%
- Electrical system1 3.3%
- Body and structure1 3.3%
- Suspension1 3.3%
- Tires1 3.3%
Also reported: Transmission and drivetrain (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Air bags: “I was driving my vehicle and the vehicle 3 car lengths ahead of me put on his brakes and when I went to put on my brakes my car continued to accelerate and I had no control of the braking and ran into the back of the vehicle. My airbags failed to deploy- my car was a complete loss to the front end ($17,000.00) and the insurance appraiser,body shop, police officer, towing company were stunned that the airbags failed to deploy do to the severity of impact and damage.”
NHTSA complaint #10488632, filed 2012-12, 21,000 milesBrakes: “Car suddenly lurched forward (while my foot was on the brake approaching a stop sign) and struck the vehicle in front of me on january 6, 2012. This problem occurred again in december 2012 and january 2013, I.e., car lurched forward while driver's foot was on the brake while approaching a stop light/sign. The latter incidents did not result in any accident or injury.”
NHTSA complaint #10502998, filed 2013-03, 1,000 milesOther or unknown: “I was driving in heavy traffic (stop and go); I was fully stopped with my foot on the brake - I eased off the brake to slowly roll forward - absolutely did not place my foot on or anywhere near the gas pedal - as I eased off brake, I felt a strong surge from the front of the car- the car accelerated and I slammed in to a truck that was directly in front of me- I looked at the dashboard as this was happening and the check engine light and the traction light were both on - I tried to brake but the brake pedal was hard - I was stopped due to the impact of hitting the truck-- I am attaching the…”
NHTSA complaint #11062688, filed 2018-01, 93,000 milesVehicle speed control: “During the month of december 2013, I experienced several incidents of unintended acceleration. I also had several before december that I didn't pay much attention to. What they had in common was that the vehicle was almost stopped with my foot on the brake when I experienced a surge. In one instance, I was easing out of a strip mall parking lot onto a major highway with just the idle speed momentum moving the car with my foot on the brake. The car surged and pulled me into the roadway blindly but fortunately there were no oncoming vehicles. …”
NHTSA complaint #10584558, filed 2014-04, 17,100 milesMileage when problems were reported
82% of the 11 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,000 and 37,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2011 Lexus IS 250. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| IS250 · sedan AWD | not rated | — | — | — | 5 · 10.1% risk |
| IS250 · sedan RWD | not rated | — | — | — | 5 · 10.1% risk |
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2011 Lexus IS 250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| IS 250 AWD | 2.5L 6-cyl | 6-speed automatic | 20 | 26 | 22 | $3,750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 19V741000Oct 17, 2019Air bags › Frontal › Passenger side › Inflator moduleCovers: Lexus IS 250 2006–2012, Toyota Corolla 2003–2013, Lexus SC430 2002–2010 +14 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012…
- 19V005000Jan 9, 2019Air bags › Frontal › Passenger side › Inflator moduleCovers: Lexus IS 250 2010–2013, GX460 2010–2017, Toyota 4RUNNER 2010–2016 +9 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama…
- 16V340000May 23, 2016Air bags › Frontal › Passenger side › Inflator moduleCovers: Lexus IS 250 2006–2011, IS 350 2006–2011, Toyota Yaris 2006–2011 +11 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C…
- 13V030000Jan 30, 2013Visibility/wiperCovers: Lexus IS 250 2006–2012, IS 350 2006–2012, IS F 2008–2011 +2 more
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F…
Recall details for the 2011 Lexus IS 250 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 207 on record; the latest 10 are shown.
- 10230353Dec 1, 2022Equipment. TI: 19LE05 Expired December 1, 2022
- 10230352Dec 1, 2022Equipment. DP: Limited Service Campaign KLG expired December 01, 2022
- 10230351Dec 1, 2022Equipment. TI: 19LE05 Expired December 1, 2022
- 10230350Dec 1, 2022Equipment. DP: Customer Support Program 19LE05 expired December 1, 2022.
- 10217806Jul 28, 2022Air bags. CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217805Jul 28, 2022Air bags. CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a…
- 10214355Apr 13, 2022Equipment. Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374Mar 9, 2022Equipment. TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to…
- 10209023Feb 24, 2022Air bags. TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the…
- 10207945Jan 12, 2022Wheels, Tires, Equipment. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of…
Other model years of the Lexus IS 250
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2015 | 16 | 10,000 | 0 | 5 | 24 | — | Falling |
| 2014 | 35 | 25,500 | 0 | 5 | 24 | 13 · Fewer | Falling |
| 2013 | 5 | 39,000 | 2 | 4 | 23 | — | Not enough data |
| 2012 | 17 | 40,000 | 4 | — | 22 | — | Falling |
| 2011 | 30 | 5,295 | 4 | — | 22 | 32 · Fewer | Stable |
| 2010 | 40 | 38,557 | 6 | — | 22 | 50 · Typical | Stable |
| 2009 | 48 | 57,450 | 6 | — | 24 | 56 · Typical | Stable |
| 2008 | 125 | 66,000 | 5 | — | 24 | 65 · More | Falling |
| 2007 | 213 | 75,000 | 5 | — | 24 | Not compared (before 2008) | Falling |
| 2006 | 189 | 83,411 | 6 | — | 24 | Not compared (before 2008) | Falling |
All Lexus IS 250 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2011 Lexus IS 250 have?
NHTSA recorded 30 consumer complaints for the 2011 Lexus IS 250 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2011 Lexus IS 250 is reported most often?
Air bags is named most often, in 20 complaints (67% of the total), followed by brakes with 3.
Has the 2011 Lexus IS 250 been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2011 Lexus IS 250 get?
The EPA rates the 2011 Lexus IS 250 (IS 250 AWD, 2.5L 6-cyl) at 22 mpg combined, 20 city and 26 highway, with an estimated annual fuel cost of $3,750 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2011 Lexus IS 250 reported?
Among the 11 complaints that include a mileage, the median is 5,295 miles and the middle half falls between 1,000 and 37,000 miles; 82% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.