2014 Lexus IS 350 Technical Service Bulletins

278 technical service bulletins (TSBs) are on record for the 2014 Lexus IS 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10164328Jul 1, 2019Equipment, Engine, Electrical system. TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been…
• 10162250May 14, 2019Wheels. TSB: Some 2011 ? 2019 model year Lexus vehicles (including RX350HL, RX450HL, LS460L, and LS600HL) with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black)…
• 10159696Apr 4, 2019Electrical system, Steering. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10159695Apr 4, 2019Equipment. TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address…
• 10159694Apr 4, 2019Equipment. TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19.
• 10158569Mar 1, 2019Brakes. TSB: Some 2014 ? 2018 model year IS350, 2016 ? 2017 model year IS200t, and 2018 model year 2WD F Sport vehicles with 17-in. rotors may exhibit a squeal/squeak noise from the front brake pads. This condition may be present at city, highway, and/or parking lot speeds. For customers who find this characteristic objectionable, an updated front brake pad kit and shim kit are available.
• 10155236Feb 18, 2019Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have map data, operating system and other information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to…
• 10155230Feb 14, 2019Wheels. TT: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel?s centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components (Figure 1).
• 10152565Nov 28, 2018Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10150017Sep 12, 2018Brakes. TSB: Some 2013 ? 2018 model year Lexus vehicles AWD F Sport models and non-F Sport models may exhibit a squeal/squeak noise from the front brake pads. For customers who find this characteristic objectionable, an updated shim kit is now available as a service part.
• 10152125Mar 26, 2018Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0079-14, L-SB-0073-13, L-SB-0001-14, and L-SB-0024-14. ? The Introduction and Software Update Information sections have been updated. Service Bulletin No. L-SB-0079-14, L-SB-0073-13, L-SB-0001-14, and L-SB-0024-14 are obsolete and any printed versions should be discarded. Be sure to review the entire content of…
• 10197471Mar 22, 2018Equipment. Diagnosis of bluetooth connectivity complaints.
• 10130000Feb 22, 2018Brakes. TSB: Some 2013 - 2018 model year vehicles may exhibit a rear brake vibration/squeak while braking, due to corrosion on the rear brake components. Service parts are now available to reduce the likelihood of this condition occurring. The backing plates of the brake pads have been covered with an anti-rust coating to address the brake pads sliding in the caliper assembly and reduce RTV (rotor thickness variation)…
• 10131760Feb 12, 2018Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to…
• 10129210Jan 24, 2018Equipment. TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
• 10129208Jan 23, 2018Transmission and drivetrain. TSB: Some 2014 - 2017 model year Lexus vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P2610 (Engine Off Timer Performance) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.
• 10131726Jan 22, 2018Electrical system, Transmission and drivetrain. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions…
• 10131724Jan 19, 2018Equipment. TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual…
• 10131716Jan 16, 2018Fuel system. TT: Special Service Tools: Injector Seal Tool Sets. In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three…
• 10127061Dec 8, 2017Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10133657Nov 28, 2017Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.
• 10133651Nov 21, 2017Electrical system. TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent…
• 10132655Oct 4, 2017Equipment. TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
• 10132429Aug 2, 2017Equipment. TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
• 10132421Jul 31, 2017Latches, locks and linkages. TSB: REVISION NOTICE July 31, 2017 Rev1: Applicability has been updated to include 2014 ? 2015 model year IS 250 vehicles. Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door lock to be inoperative.
• 10142497Apr 10, 2017Latches, locks and linkages, Equipment. TSB: Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door lock to be inoperative. APPLICABLE WARRANTY: This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs…
• 10142489Apr 4, 2017Equipment, Electrical system. TT: Rev1 iPhone text messages do not appear on multimedia display.
• 10131895Mar 30, 2017Electrical system. This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel…
• 10131836Mar 22, 2017Body and structure. TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the…
• 10131783Feb 17, 2017Body and structure. Dealer Package: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.
• 10152243Jan 31, 2017Body and structure. Technical Instructions: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.
• 10152242Jan 31, 2017Body and structure. Dealer Package: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.
• 10152241Jan 31, 2017Body and structure. Dealer Package Email: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.
• 10152240Jan 31, 2017Body and structure. Region Letter: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.
• 10152239Jan 31, 2017Body and structure. Region Letter Email: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.
• 10152238Jan 31, 2017Equipment. Dealer Daily: Lexus has launched Limited Service Campaign GLM. Refer to the Dealer Letter, FAQ, and Technical Instructions on TIS for additional information. in areas with heavy road salt application.
• 10132905Nov 11, 2016Equipment. TSB: REVISION NOTICE November 11, 2016 Rev2: ? The Introduction and the Firmware Update Information sections have been updated.
• 10132902Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
• 10132894Nov 5, 2016Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10111505Nov 5, 2016Equipment, Electrical system. LSB: A download and installation process is required to activate the Enform suite of Apps & Data Services before they are used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased.
• 10132888Oct 31, 2016Wheels. TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can…
• 10132645Oct 4, 2016Equipment. TT: Some vehicles may continue to experience abnormal blend door noise when changing the HVAC temperature setting after the air conditioner radiator assembly (evaporator case) was replaced for the same condition.
• 10132625Sep 19, 2016Equipment. TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures…
• 10134349Jul 8, 2016Electrical system. TSB: Some 2013 ? 2015 model year Lexus ES, GS, and IS vehicles may exhibit an intermittent discharged battery occurring with no apparent source of discharge found. One possible cause may be the Network Gateway Computer not properly going into sleep mode at key OFF. This can result in excessive parasitic draw and a discharged battery condition. Follow the procedure in this bulletin to identify and address this…
• 10087784Jul 8, 2016Electrical system. Tsb: some 2013 – 2015 model year lexus es, gs, and is vehicles may exhibit an intermittent discharged battery occurring with no apparent source of discharge found. One possible cause may be the network gateway computer not properly going into sleep mode at key off. This can result in excessive parasitic draw and a discharged battery condition. Follow the procedure in this bulletin to identify and address this…
• 10086305Jul 8, 2016Electrical system. Tsb: some 2013 – 2015 model year lexus es, gs, and is vehicles may exhibit an intermittent discharged battery occurring with no apparent source of discharge found. One possible cause may be the network gateway computer not properly going into sleep mode at key off. This can result in excessive parasitic draw and a discharged battery condition. Follow the procedure in this bulletin to identify and address this…
• 10134340Jul 5, 2016Equipment. TSB: Some 2014 ? 2016 Lexus vehicles may exhibit a navigation system rebooting condition. (This condition may be due to an errant data broadcast by Toyota's traffic and weather data service provider.) Follow the process in this bulletin to reset the navigation system.
• 10087547Jul 5, 2016Equipment. Tsb: some 2014 – 2016 lexus vehicles may exhibit a navigation system rebooting condition. (this condition may be due to an errant data broadcast by toyota's traffic and weather data service provider.) follow the process in this bulletin to reset the navigation system.
• 10134114Jun 30, 2016Exterior lighting. TSB: When investigating customer complaints related to Headlamp issues (e.g. inoperative, intermittent function, open circuit, water entry, etc.), please verify that the Headlamp assembly is an OEM (not aftermarket) component.
• 10091619Jun 30, 2016Exterior lighting. Tsb: when investigating customer complaints related to headlamp issues (e.g. Inoperative, intermittent function, open circuit, water entry, etc.), please verify that the headlamp assembly is an oem (not aftermarket) component.

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