2014 Lexus IS 350 Technical Service Bulletins

278 technical service bulletins (TSBs) are on record for the 2014 Lexus IS 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10111362Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111226Feb 11, 2015Body and structure. LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to…
• 10111334Jan 15, 2015Exterior lighting. LSB: Some 2014 - 2015 model year IS 250 and IS 350 vehicles may exhibit one or more of the following conditions: * Condensation accumulation within a headlight assembly * Headlight error code from the Headlamp Control Computer Sub-assembly These conditions most often occur in cold weather climates. They may occur on one or both headlights, and may be a result of an opening/fracture near the uppermost mounting tab…
• 10111244Jan 15, 2015Exterior lighting. LSB: Some 2014 - 2015 model year IS 250 and IS 350 vehicles may exhibit one or more of the following conditions: * Condensation accumulation within a headlight assembly * Headlight error code from the Headlamp Control Computer Sub-assembly These conditions most often occur in cold weather climates. They may occur on one or both headlights, and may be a result of an opening/fracture near the uppermost mounting tab…
• 10111341Jan 5, 2015Electrical system, Equipment. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10111251Jan 5, 2015Equipment, Electrical system. TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.
• 10205374Dec 11, 2014Equipment. Navigation Micro SD Card Error
• 10134202Dec 11, 2014Equipment. TechTip: Navigation microSD card reads an error when missing or swapped from another vehicle.
• 10132630Dec 11, 2014Equipment. TechTip: Navigation microSD card reads an error when missing or swapped from another vehicle.
• 10205386Dec 2, 2014Equipment, Wheels. Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components .
• 10134201Dec 2, 2014Brakes, Wheels. TechTip: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components.
• 10132629Dec 2, 2014Wheels. TechTip: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components.
• 10109384Nov 14, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205369Nov 7, 2014Equipment. Navigation and Audio System Update/ Upgrade USB Directory
• 10109391Nov 7, 2014Equipment. TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in a dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update the firmware and map. Generation 8 navigation system models use a USB stick to update the firmware ONLY.
• 10109470Oct 23, 2014Equipment, Electrical system. Tech Tip: Head unit does not recognize a Multimedia software update file that has been downloaded to a USB flash drive from a Technical Service Bulletin.
• 10109449Oct 23, 2014Electrical system, Equipment, Transmission and drivetrain. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10061359Oct 23, 2014Electrical system. Summary to be provided on a future date.
• 10205346Oct 16, 2014Transmission and drivetrain. Auto matic Transmission Replacement kPrecautions
• 10109447Oct 16, 2014Transmission and drivetrain. TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
• 10109446Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to provide information regarding transmission and/or park neutral position switch installation. If the manual shift lever is rotated prior to installing the park neutral position switch, the detent spring may become detached from the manual shift lever. Use the information in this bulletin when installing an automatic transmission and/or park neutral position switch assembly.
• 10109445Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
• 10109444Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
• 10109443Oct 15, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions.
• 10109469Oct 13, 2014Electrical system, Equipment. Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10197470Oct 8, 2014Equipment. Navigation System Firmware Update
• 10109442Oct 8, 2014Electrical system, Equipment. TSB: OBSOLETE NOTICE-October 8, 2014: This bulletin is now obsolete. Please see L-SB-0079-14.
• 10109438Oct 8, 2014Electrical system, Equipment. TSB: Some 2014 IS 250/350 and CT200h vehicles equipped with navigation (version less than V10C8871), or GX460 vehicles equipped with navigation (version less than V12B8871) may exhibit one or more of the following conditions: A software update is now available to address these conditions.
• 10061763Oct 8, 2014Equipment. Summary to be provided on a future date.
• 10109437Oct 7, 2014Equipment, Transmission and drivetrain. TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.
• 10109468Oct 2, 2014Equipment, Electrical system. Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSts and their applicability.
• 10109426Oct 1, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
• 10057007Sep 3, 2014Electrical system. Lexus: es300h customers may experience disconnections or loss of bluetooth , which may occur when customers have previous text messages on the phone.
• 10109592Aug 11, 2014Engine cooling. Tech Tip: Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change…
• 10205375Jul 28, 2014Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10132745Jul 28, 2014Visibility (wipers, defrost, mirrors), Electrical system. Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132734Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205384Jul 22, 2014Equipment. DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
• 10132744Jul 22, 2014Equipment. Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10205331Jul 7, 2014Electrical system. Immobilizer and Smart Key Reset
• 10132783Jun 26, 2014Equipment. TSB: Some 2014 model year IS 250 and IS 350 vehicles equipped with navigation (version less than V10A8500) may exhibit one or more of the following conditions.
• 10205327Jun 12, 2014Electrical system, Equipment. Techstream ECU Flash Reprogramming Procedure.
• 10132778Jun 12, 2014Other or unknown. TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
• 10132777Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10132820May 23, 2014Equipment. Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAFÉ (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.
• 10133771Apr 23, 2014Electrical system. Customer complains that the Bluetooth connection is dropped during their phone call. Customer will notice the phone call has changed to handset mode on the phone and vehicle display shows a slash through the Bluetooth icon. Customer will also notice that their contacts cannot transfer from the phone into the vehicle.
• 10133714Apr 23, 2014Equipment. Customer complains that the Bluetooth connection is dropped during their phone call. Customer will notice the phone call has changed to handset mode on the phone and vehicle display shows a slash through the Bluetooth icon. Customer will also notice that their contacts cannot transfer from the phone into the vehicle.
• 10133770Apr 21, 2014Equipment. Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.
• 10133713Apr 21, 2014Electrical system. Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.
• 10133745Mar 14, 2014Electrical system. The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.

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