2014 Lexus IS 350 Technical Service Bulletins

278 technical service bulletins (TSBs) are on record for the 2014 Lexus IS 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10133744Mar 6, 2014Electrical system. Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their…
• 10131964Jan 16, 2014Air bags. Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10205352Dec 19, 2013Visibility (wipers, defrost, mirrors). Windshield Wiper Blade Maintenance and cleaning
• 10132006Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see L-SB-0092-13.
• 10132004Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10132074Nov 10, 2013Air bags, Seats. Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe…
• 10132083Nov 7, 2013Equipment. Adhesive & sealant cross reference Information
• 10205383Nov 2, 2013Visibility (wipers, defrost, mirrors). Spots in Window Glass - vehicle exterior
• 10132082Nov 2, 2013Visibility (wipers, defrost, mirrors). Spots in Window glass
• 10132145Oct 24, 2013Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10132144Oct 24, 2013Equipment, Electrical system. MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132122Oct 17, 2013Equipment. Some 2014 model year IS 250 and IS 350 vehicles equipped with navigation may exhibit one or more of the following conditions:
• 10132120Oct 9, 2013Body and structure, Visibility (wipers, defrost, mirrors). Some 2014 model year IS 250/350 vehicles may exhibit a creak type noise coming from the roof area while turning into or out of an inclined driveway. This noise may be caused by an intermittent stick/slip condition between the sunroof housing and fasteners. Follow the procedure in this bulletin to address this condition.
• 10132142Oct 3, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132146Oct 2, 2013Engine cooling, Equipment. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10132108Oct 1, 2013Transmission and drivetrain. This bulletin is now obsolete. Please see L-SB-0082-14.
• 10205381Sep 27, 2013Equipment. Intermittent Audio from Podcasts on iPhones Running iOS 7.0
• 10205342Sep 27, 2013Equipment. Navigation System Firmware Update
• 10132193Sep 27, 2013Electrical system. Some customers may report the following conditions with the Podcast application on iPhones running iOS 7.0 and later: While playing a podcast the system will jump to the next podcast Podcast will intermittently restart at the beginning of the current podcast
• 10132153Sep 27, 2013Equipment. Navigation system firmware update for certain 2014 IS250 and IS350 vehicles
• 10067818Sep 27, 2013Equipment. Summary to be provided on a future date.
• 10061681Sep 27, 2013Equipment. Summary to be provided on a future date.
• 10060744Sep 27, 2013Equipment. Summary to be provided on a future date.
• 10205379Sep 26, 2013Equipment. Characteristics of Facetime Audio Calls using - All 2012-2014 My Models
• 10132192Sep 26, 2013Electrical system, Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10132191Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10205378Sep 13, 2013Equipment. When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
• 10205307Sep 13, 2013Equipment. XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
• 10132190Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10205340Sep 12, 2013Equipment, Visibility (wipers, defrost, mirrors). HVAC Odor Maintenance
• 10132176Sep 12, 2013Equipment. Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10205377Aug 27, 2013Equipment. XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
• 10205371Aug 22, 2013Equipment. Navigation and Audio System Update/ Upgrade USB Directory.
• 10062370Aug 19, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10062368Aug 19, 2013Equipment. Summary to be provided on a future date.
• 10062366Aug 19, 2013Seats. Summary to be provided on a future date.
• 10062372Aug 15, 2013Tires. Summary to be provided on a future date.
• 10062378Aug 13, 2013Equipment. Summary to be provided on a future date.
• 10062376Aug 13, 2013Electrical system. Summary to be provided on a future date.
• 10062374Aug 13, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10062380Aug 12, 2013Wheels. Summary to be provided on a future date.
• 10205359Aug 6, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10205376Jul 31, 2013Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10132278Jul 31, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10205373Jul 29, 2013Equipment. Navigation Micro SD Card Error
• 10067822Jul 29, 2013Equipment. Summary to be provided on a future date.
• 10132277Jul 10, 2013Equipment. SD card reads an error when swapped from another vehicle.
• 10132275Jul 10, 2013Equipment. SD card reads an error when swapped from another vehicle.
• 10061727Jul 10, 2013Equipment. Summary to be provided on a future date.
• 10132040May 7, 2013Tires. 2014 model year IS 250 and IS 350 vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (except the spare tire) has a tire pressure warning valve/transmitter and the measured tire pressure data is sent to the tire pressure warning antenna by electric wave and then sent to the receiver.

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