2024 Lexus NX Electrical system Problems
- Complaints
- 20about this part
- Share
- 44%of 45 total for the year
- Median mileage
- 19,500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 20 complaints about the electrical system of the 2024 Lexus NX, 44% of the 45 complaints for this model year. Where a mileage was given, the median is 19,500 miles. 2 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The dashboard screen went completely black. All gauges and meters are digital, so there was no information supplied (no gas gauge, no speedometer, etc). The heads up display that normally displays speed also was no longer functioning. When I brought the car to the dealer, the intake person said “another one!” This implies to me that this is a recurring issue.”
NHTSA complaint #11765081, filed 2026-09“My 2024 Lexus NX 450h+ experienced a complete 12V battery failure after normal short-distance driving, leaving me stranded without warning. This is a known defect in Lexus plug-in hybrids that the manufacturer has not properly disclosed to buyers. Incident Details: After several short trips (all under normal driving conditions), my 2024 Lexus NX 450h+ failed to start. The vehicle was completely non-responsive. …”
NHTSA complaint #11656901, filed 2025-04“On 2026-07-05, my car started except the digital instrument panel was blank/black. This meant the digital gas and battery gauges weren't visible, in addition to the speedometer, etc. I tried restarting the car to see if it was a fluke but it did not come back. On 2026-07-06, the car worked fine / as expected, but after a google search, it seems like this happens to other owners as well in the past with no clear reason why. Wanted to report in case it becomes a larger thing.”
NHTSA complaint #11748584, filed 2026-07“There’s something wrong in the electrical system. In order to start the car, it requires boosting the battery only. Boosting under the hood doesn’t work with the lithium power packs charged 100%. After signing the financial documents the day I test drove it, I couldn’t drive it home if I wanted to. The car wouldn’t start. I don’t know how the dealer got it started but I have been intermittently boosting it to start. This happens whether the car sits a day or more. The last frequent boost was 3/17/2025. …”
NHTSA complaint #11649901, filed 2025-03“The driver's side door on my 2024 Lexus NX 350h has completely seized and will not open from either the inside or the outside. The vehicle is equipped with the electronic e-Latch system. Even the emergency mechanical override fails to release the latch. This is a severe, life-threatening safety hazard. In the event of an accident, fire or emergency, I would be trapped inside the vehicle with no way to exit from the driver's seat. An authorized dealership (Lexus of Tustin) has kept the vehicle for over two weeks without resolving the issue. …”
NHTSA complaint #11764592, filed 2026-09Related recalls
- 26V687000Oct 20, 2026Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus NX250, NX350, NX350 Hybrid, and NX450h+ vehicles. The instrument panel…Covers: Lexus NX 2022–2024, NX Hybrid 2022–2024
Related service bulletins
- 11036119Jul 2, 2026TECHNICAL INSTRUCTIONS FOR 23LD04 GPS Antenna May Not Receive Power CERTAIN 2024 Model Year NX250, NX350, NX350H, and NX450H+
- 11036118Jul 2, 2026The subject vehicles are equipped with a GPS antenna wire harness that will not allow the GPS to operate when the vehicle is off as intended. As a result, the vehicle location…
- 11026311Nov 13, 2025The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially…
- 11022963Aug 19, 2025Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair…
- 11021725Jul 23, 2025Some 2024 model year NX 350 vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P042000 (Catalyst System Efficiency Below…
- 11020669Jun 25, 2025Some 2021 – 2024 model year ES 250 and 2022 – 2024 model year NX 250 vehicles with A25A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic…
- 11020656Jun 13, 2025The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service…
- 11019328Apr 2, 2025To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on…
- 11018325Apr 2, 2025To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on…
- 11016784Feb 10, 2025Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 2 | 11% |
| 2024 | 20 | 44% |
| 2023 | 2 | 12% |
| 2022 | 7 | 26% |
| 2021 | 2 | 12% |
| 2020 | 1 | 5% |
| 2018 | 1 | 6% |
| 2017 | 2 | 18% |
| 2015 | 1 | 4% |
Other parts of the 2024 Lexus NX
10 complaintsBody and structure
6 complaintsTransmission and drivetrain
4 complaintsBack-over prevention (rear camera)
3 complaintsBrakes
3 complaintsForward collision avoidance
3 complaintsLatches, locks and linkages
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsEngine
2 complaintsFuel system
2 complaintsLane departure
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2024 Lexus NX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology