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Lexus NXModel year report

2024 Lexus NX Problems

Compared with other Lexus NX years

Too new to compare

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
45filed with NHTSA
Median mileage
19,500miles, 4 complaints with mileage
Recalls
5campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
—no overall rating published
EPA fuel economy
39 mpgcombined, 2.5L 4-cyl · hybrid AWD · 41 city / 37 hwy

Sources: NHTSA records for the 2024 Lexus NX (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 45 consumer complaints for the 2024 Lexus NX. The part named most often is electrical system, with 20 complaints (44% of the total), followed by other or unknown (10) and body and structure (6). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 19,500 miles. Of all complaints, 6 involved a crash, 2 a fire, 5 an injury, according to the filers. NHTSA lists 5 recall campaigns and 104 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign and 43 technical service bulletins filed under the same part. Other or unknown complaints overlap with 18 technical service bulletins filed under the same part.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Fuel system (2), Lane departure (2), Vehicle speed control (2), Exterior lighting (1), Seats (1).

Example complaints

Electrical system: “The dashboard screen went completely black. All gauges and meters are digital, so there was no information supplied (no gas gauge, no speedometer, etc). The heads up display that normally displays speed also was no longer functioning. When I brought the car to the dealer, the intake person said “another one!” This implies to me that this is a recurring issue.”

NHTSA complaint #11765081, filed 2026-09

Other or unknown: “This is a brand new car and I was driving on the highway on a Sunday weekend on 9/24/23 while it was raining outside. All of sudden I started hearing noise from outside as if my windows were open. Then yellow triangle showed up on my head up display and on dash screen, it asked me to shift to parking mode. Minutes later dash screen shows my driving-side door was opened. …”

NHTSA complaint #11546588, filed 2023-09

Body and structure: “The driver's side door on my 2024 Lexus NX 350h has completely seized and will not open from either the inside or the outside. The vehicle is equipped with the electronic e-Latch system. Even the emergency mechanical override fails to release the latch. This is a severe, life-threatening safety hazard. In the event of an accident, fire or emergency, I would be trapped inside the vehicle with no way to exit from the driver's seat. An authorized dealership (Lexus of Tustin) has kept the vehicle for over two weeks without resolving the issue. …”

NHTSA complaint #11764592, filed 2026-09

Transmission and drivetrain: “The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the garage at the residence. The vehicle then crashed through the garage door, drove across the backyard, and into the neighbor's residence before stopping. The contact stated that the failure had occurred while the contact was attempting to park the vehicle. The vehicle was towed to a local tow yard. …”

NHTSA complaint #11763640, filed 2026-09, 46,000 miles

Mileage when problems were reported

100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 19,000 and 20,000 miles.

25%0–1050%10–2525%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (4 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 19,500 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

202320242025202614
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2024 Lexus NX. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
NX 350H · SUV AWDnot rated4 / 455—

Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2024 Lexus NX version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
NX 350h AWD2.5L 4-cyl · hybridCVT413739$2,100
NX 450h Plus AWD2.5L 4-cyl · plug-in hybridCVT383336 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2024 Lexus NX → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 104 on record; the latest 10 are shown.

See all 104 bulletins →

Other model years of the Lexus NX

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
202668500—24—Too new
2025186,3555—28—Too new
20244519,5005—39Too new to compareToo new
20231712,5004—39—Too new
20222747,7483——76 · MoreRising
20211738,8590525—Rising
20202255,5820—31—Rising
20193010,3501—3150 · TypicalFalling
201816136,0000—31—Rising
20171147,9700—31—Not enough data
20161884,0001—32—Stable
20152651,0001—320 · FewerStable

All Lexus NX model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2024 Lexus NX have?

NHTSA recorded 45 consumer complaints for the 2024 Lexus NX as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2024 Lexus NX is reported most often?

Electrical system is named most often, in 20 complaints (44% of the total), followed by other or unknown with 10.

Has the 2024 Lexus NX been recalled?

NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2024 Lexus NX get?

The EPA rates the 2024 Lexus NX (NX 350h AWD, 2.5L 4-cyl · hybrid) at 39 mpg combined, 41 city and 37 highway, with an estimated annual fuel cost of $2,100 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2024 Lexus NX reported?

Among the 4 complaints that include a mileage, the median is 19,500 miles and the middle half falls between 19,000 and 20,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.