2025 Lexus NX Problems
Compared with other Lexus NX years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2025 can be compared from 2028.
- Most reported part: Other or unknown (3 complaints).
- 5 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 18filed with NHTSA
- Median mileage
- 6,355miles, 2 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 28 mpgcombined, 2.5L 4-cyl FWD · 26 city / 33 hwy
Sources: NHTSA records for the 2025 Lexus NX (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 18 consumer complaints for the 2025 Lexus NX. The part named most often is other or unknown, with 3 complaints (17% of the total), followed by body and structure (3) and visibility (3). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 6,355 miles. Of all complaints, 3 involved a crash, 1 an injury, according to the filers. NHTSA lists 5 recall campaigns and 38 technical service bulletins for this model year. Other or unknown complaints overlap with 5 technical service bulletins filed under the same part. Body and structure complaints overlap with 14 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown3 17%
- Body and structure3 17%
- Wheels3 17%
- Electrical system2 11%
- Air bags1 5.6%
- Brakes1 5.6%
- Tires1 5.6%
Also reported: Vehicle speed control (1).
Example complaints
Other or unknown: “I purchased a brand-new 2025 Lexus NX 350 from Lexus of Smithtown, NY less than two months ago. At around 1,300 miles, I discovered a large amount of water pooled on the front passenger floor and could hear water sloshing inside the vehicle while driving. I immediately brought it to the dealership for inspection. According to the dealer’s service report dated October 13, 2025, technicians found the A/C drain clogged, removed the carpet from the front passenger area, and confirmed the padding was soaked with water. …”
NHTSA complaint #11693194, filed 2025-10Body and structure: “With this 2025 Lexus NX350 Premium AWD, the front windshield glass is BADLY distorted. Looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a MAJOR safety issue here with the glass itself. My dealer told me that the other 2025 Lexus NX models they checked all have the same distorted windshield problem as mine does. Its so bad, I frankly can't drive the vehicle as much as I want because I get car sick, dizzy, and at times nauseated while traveling down the road. …”
NHTSA complaint #11707357, filed 2025-12Visibility (wipers, defrost, mirrors): “The Lexus NX 350 has developed a very strong odor coming from the ventilation system. The smell is consistent with standing water, stale moisture, and/or mold. This is a significant health and safety concern, as I am worried there may be standing water or mold, potentially including black mold, within the HVAC/ventilation system. If mold or contaminated moisture is present, it could potentially be circulated throughout the vehicle and contribute to respiratory irritation or allergy symptoms. I brought this concern to the dealership’s attention during a routine service visit. …”
NHTSA complaint #11758089, filed 2026-08Wheels: “My vehicle has 11,407 miles on it and all 20 of my lug bolts are rusted. It has been brought to the attention of the dealership and Lexus and their only answer is that Lexus is working on a solution. I can see the outside of the bolt but can not see the bolt that bolt that is attached to the wheel and I’m unsure if that part is rusted and I’m afraid that if it is it could make it difficult to remove the bolts. I was told that they are rusted because the bolts were removed and put back on”
NHTSA complaint #11659303, filed 2025-05Mileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,000 and 9,710 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2025 Lexus NX. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| NX 250 · SUV AWD | not rated | 4 / 4 | 5 | 5 | — |
| NX 250 · SUV FWD | not rated | 4 / 4 | 5 | 5 | — |
| NX 350 · SUV AWD | not rated | 4 / 4 | 5 | 5 | — |
| NX 350H · SUV AWD | not rated | 4 / 4 | 5 | 5 | — |
Driver aids listed by NHTSA for the 2025 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2025 Lexus NX version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| NX 250 FWD | 2.5L 4-cyl | 8-speed automatic | 26 | 33 | 28 | $2,400 |
| NX 250 AWD | 2.5L 4-cyl | 8-speed automatic | 25 | 32 | 28 | $2,400 |
| NX 350 AWD | 2.4L 4-cyl | 8-speed automatic | 21 | 28 | 24 | $3,400 |
| NX 350 AWD F Sport | 2.4L 4-cyl | 8-speed automatic | 21 | 28 | 24 | $3,400 |
| NX 350h AWD | 2.5L 4-cyl · hybrid | CVT | 41 | 37 | 39 | $2,100 |
| NX 450h Plus AWD | 2.5L 4-cyl · plug-in hybrid | CVT | 38 | 33 | 36 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V162000Mar 18, 2026Back over prevention › SoftwareCovers: Lexus NX 2022–2025, RX 2023–2026, TX 2024–2026
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail…
- 25V744000Oct 30, 2025Back over prevention › Display functionCovers: Lexus NX 2022–2025, NX Hybrid 2022–2025, RX 2023–2026 +32 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may…
- 25V059000Feb 6, 2025Seat belts › Rear/other › WebbingCovers: Lexus NX 2025, RX 2024–2025, RX Hybrid 2024–2025 +2 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As…
- 24V911000Dec 5, 2024Wheels › HubCovers: Lexus NX 2025, Toyota RAV4 2024
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or…
- 24V482000Jun 27, 2024Seats › Front assembly › Head restraintCovers: Lexus NX 2024–2025, NX Hybrid 2024–2025, RX 2024 +1 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the…
Recall details for the 2025 Lexus NX → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 38 on record; the latest 10 are shown.
- 11032473Apr 14, 2026Body and structure. Some 2024 – 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the B-pillar while driving. The…
- 11031155Mar 10, 2026Engine. OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
- 11029897Feb 27, 2026Engine. OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11026321Nov 21, 2025Engine. Some 2022 – 2025 model year NX 450h+ and 2024 – 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility…
- 11026311Nov 13, 2025Electrical system. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor…
- 11022963Aug 19, 2025Electrical system. Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for…
- 11022959Aug 18, 2025Brakes. Some 2022 – 2025 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit an abnormal noise when engaging the electronic parking brake.
- 11020656Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11019328Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
Other model years of the Lexus NX
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 6 | 850 | 0 | — | 24 | — | Too new |
| 2025 | 18 | 6,355 | 5 | — | 28 | — | Too new |
| 2024 | 45 | 19,500 | 5 | — | 39 | Too new to compare | Too new |
| 2023 | 17 | 12,500 | 4 | — | 39 | — | Too new |
| 2022 | 27 | 47,748 | 3 | — | — | 76 · More | Rising |
| 2021 | 17 | 38,859 | 0 | 5 | 25 | — | Rising |
| 2020 | 22 | 55,582 | 0 | — | 31 | — | Rising |
| 2019 | 30 | 10,350 | 1 | — | 31 | 50 · Typical | Falling |
| 2018 | 16 | 136,000 | 0 | — | 31 | — | Rising |
| 2017 | 11 | 47,970 | 0 | — | 31 | — | Not enough data |
| 2016 | 18 | 84,000 | 1 | — | 32 | — | Stable |
| 2015 | 26 | 51,000 | 1 | — | 32 | 0 · Fewer | Stable |
All Lexus NX model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2025 Lexus NX have?
NHTSA recorded 18 consumer complaints for the 2025 Lexus NX as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2025 Lexus NX is reported most often?
Other or unknown is named most often, in 3 complaints (17% of the total), followed by body and structure with 3.
Has the 2025 Lexus NX been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2025 Lexus NX get?
The EPA rates the 2025 Lexus NX (NX 250, 2.5L 4-cyl) at 28 mpg combined, 26 city and 33 highway, with an estimated annual fuel cost of $2,400 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2025 Lexus NX reported?
Among the 2 complaints that include a mileage, the median is 6,355 miles and the middle half falls between 3,000 and 9,710 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.