2020 Lexus NX Problems
- Complaints
- 22filed with NHTSA
- Median mileage
- 55,582miles, 4 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 31 mpgcombined, 2.5L 4-cyl · hybrid AWD · 33 city / 30 hwy
Sources: NHTSA records for the 2020 Lexus NX (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 22 consumer complaints for the 2020 Lexus NX. The part named most often is fuel system, with 9 complaints (41% of the total), followed by engine (7) and transmission and drivetrain (2). 4 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 55,582 miles. Of all complaints, 1 involved a crash, 1 a fire, 2 an injury, according to the filers. NHTSA lists 0 recall campaigns and 38 technical service bulletins for this model year. Engine complaints overlap with 4 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Fuel system9 41%
- Engine7 32%
- Vehicle speed control2 9.1%
- Electrical system1 4.5%
- Other or unknown1 4.5%
- Seat belts1 4.5%
- Steering1 4.5%
- Body and structure1 4.5%
Also reported: Tires (1).
Example complaints
Fuel system: “My car is going into limp mode/ reduced power and I am having misfires on cylinders 3 and 4. I’ve replaced my fuel injectors, spark plugs and catalytic converter. Everything down to the electrical has checked out good. The last issue is the fuel pump. My mechanic says there is not enough fuel going to the injectors . I have a faulty fuel pump.”
NHTSA complaint #11752947, filed 2026-07Engine: “I am writing to formally express my concern regarding ongoing issues with my vehicle following repairs performed at Crown Lexus in Ontario. In December 2024, I experienced rough idling, slow acceleration with vibration, fluctuating RPMs, and stalling. The check engine light turned on, and an error message instructed me to pull over and contact a local dealer due to engine/transmission trouble. I promptly brought the vehicle to Crown Lexus, where it was diagnosed with a faulty cylinder head requiring full replacement. The repairs were completed at that time. …”
NHTSA complaint #11660901, filed 2025-05Transmission and drivetrain: “I am submitting this complaint to report a significant safety defect in my Lexus vehicle. Without any prior warning or history of mechanical problems, the vehicle experienced a sudden and severe loss of engine power while I was merging onto a busy highway. The vehicle rapidly decelerated despite continued acceleration input, forcing me to navigate to the shoulder while surrounding traffic was traveling at high speed. This unexpected loss of power created an immediate and substantial risk of a collision and posed a serious danger to myself and other motorists. …”
NHTSA complaint #11702843, filed 2025-12Vehicle speed control: “The contact owns a 2020 Lexus NX. The contact stated while driving approximately 35 MPH and attempting to make a turn, the steering wheel was difficult to operate. There was no warning light illuminated. On another occasion, the steering wheel veered to the left and right. In addition, there was a sudden unintended acceleration. The brake pedal was depressed but the vehicle did not reduce in speed. The contact crashed into a side tree, columns, and a divider in order to stop the vehicle. All of the air bags did deploy as intended. …”
NHTSA complaint #11475792, filed 2022-07, 6,500 milesMileage when problems were reported
50% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 38,880 and 72,283 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2020 Lexus NX version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| NX 300h AWD | 2.5L 4-cyl · hybrid | CVT | 33 | 30 | 31 | $2,150 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2020 Lexus NX in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 38 on record; the latest 10 are shown.
- 11029870Feb 2, 2026Electrical system. OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
- 11028717Jan 23, 2026Electrical system. Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system…
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11022963Aug 19, 2025Electrical system. Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for…
- 11020656Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11019329Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11018326Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11016775Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
- 11015489Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
- 11014204Jan 24, 2025Other or unknown. OBSOLETE NOTICE January 27, 2025: This bulletin is now obsolete. Please see L-SB-0006-25.
Other model years of the Lexus NX
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 6 | 850 | 0 | — | 24 | — | Too new |
| 2025 | 18 | 6,355 | 5 | — | 28 | — | Too new |
| 2024 | 45 | 19,500 | 5 | — | 39 | Too new to compare | Too new |
| 2023 | 17 | 12,500 | 4 | — | 39 | — | Too new |
| 2022 | 27 | 47,748 | 3 | — | — | 76 · More | Rising |
| 2021 | 17 | 38,859 | 0 | 5 | 25 | — | Rising |
| 2020 | 22 | 55,582 | 0 | — | 31 | — | Rising |
| 2019 | 30 | 10,350 | 1 | — | 31 | 50 · Typical | Falling |
| 2018 | 16 | 136,000 | 0 | — | 31 | — | Rising |
| 2017 | 11 | 47,970 | 0 | — | 31 | — | Not enough data |
| 2016 | 18 | 84,000 | 1 | — | 32 | — | Stable |
| 2015 | 26 | 51,000 | 1 | — | 32 | 0 · Fewer | Stable |
All Lexus NX model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Lexus NX have?
NHTSA recorded 22 consumer complaints for the 2020 Lexus NX as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Lexus NX is reported most often?
Fuel system is named most often, in 9 complaints (41% of the total), followed by engine with 7.
Has the 2020 Lexus NX been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2020 Lexus NX get?
The EPA rates the 2020 Lexus NX (NX 300h AWD, 2.5L 4-cyl · hybrid) at 31 mpg combined, 33 city and 30 highway, with an estimated annual fuel cost of $2,150 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Lexus NX reported?
Among the 4 complaints that include a mileage, the median is 55,582 miles and the middle half falls between 38,880 and 72,283 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.