2025 Lexus NX Body and structure Problems
- Complaints
- 3about this part
- Share
- 17%of 18 total for the year
- Median mileage
- 3,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the body and structure of the 2025 Lexus NX, 17% of the 18 complaints for this model year. Where a mileage was given, the median is 3,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“With this 2025 Lexus NX350 Premium AWD, the front windshield glass is BADLY distorted. Looking at the road ahead while seated behind the steering wheel, objects aren't clear, they tend to be wobbly as there is a MAJOR safety issue here with the glass itself. My dealer told me that the other 2025 Lexus NX models they checked all have the same distorted windshield problem as mine does. Its so bad, I frankly can't drive the vehicle as much as I want because I get car sick, dizzy, and at times nauseated while traveling down the road. …”
NHTSA complaint #11707357, filed 2025-12“The interior door latch is electronic with a manual lever in case it loses power. The problem is the electronic latch will occasionally malfunctions, and the door is partially open. When this happens, you cannot get the door to open all the way with the electric door latch or the manual door latch. The only way to get it open is to pull very hard on the door to close it again or get someone to push on the outside of the door. I alerted the dealer about this, and they said I have to push harder when I open the door. This has happened to me many times. The safety issue here is plain. …”
NHTSA complaint #11751260, filed 2026-07“The contact owns a 2025 Lexus NX 350h. The contact stated that while driving at an undisclosed speed through snow, there was snow entering the vehicle through the door jambs. The contact stated that after the snow melted, the water would accumulate inside the vehicle. The vehicle was taken to the dealer, who informed the contact that the door seals were operating as intended. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,000.”
NHTSA complaint #11640512, filed 2025-02, 3,000 milesRelated service bulletins
- 11032473Apr 14, 2026Some 2024 – 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the B-pillar…
- 11027560Dec 15, 2025Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11016775Feb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under…
- 11015489Feb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under…
- 11003650Apr 19, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11003648Apr 19, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11003643Apr 19, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11003642Apr 19, 2024Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental…
- 11003641Apr 19, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding…
- 11003595Apr 19, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
Body and structure: other model years
Other parts of the 2025 Lexus NX
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsWheels
3 complaintsElectrical system
2 complaintsForward collision avoidance
2 complaintsLatches, locks and linkages
2 complaintsAir bags
1 complaintsBrakes
1 complaintsTires
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2025 Lexus NX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology