2023 Lexus RZ Problems
- Complaints
- 11filed with NHTSA
- Median mileage
- 7,700miles, 2 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 107 MPGecombined, Electric AWD · 115 city / 98 hwy
Sources: NHTSA records for the 2023 Lexus RZ (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 11 consumer complaints for the 2023 Lexus RZ. The part named most often is electrical system, with 4 complaints (36% of the total), followed by other or unknown (3) and transmission and drivetrain (2). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 7,700 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 2 recall campaigns and 94 technical service bulletins for this model year. Electrical system complaints overlap with 51 technical service bulletins filed under the same part. Other or unknown complaints overlap with 19 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 36%
- Other or unknown3 27%
- Air bags1 9.1%
- Brakes1 9.1%
- Engine1 9.1%
- Equipment1 9.1%
- Exterior lighting1 9.1%
- Steering1 9.1%
Also reported: Body and structure (1), Suspension (1), Vehicle speed control (1), Visibility (wipers, defrost, mirrors) (1), Wheels (1).
Example complaints
Electrical system: “On Tuesday, July 14, 2026, my car experienced a sudden, catastrophic failure of braking system while in motion, at my home. I brought the vehicle into Lexus of Concord on Wednesday, July 15, 2026, . The power assist failed completely with zero advance warning, dropping the vehicle instantly into manual, unassisted braking and lighting up the dashboard with multiple system failures. …”
NHTSA complaint #11765428, filed 2026-09Other or unknown: “I was driving at 45 mph during a sunny day with normal traffic flow. The right rear tire had suddenly exploded. It almost caused a major accident. Upon inspection, the tire was totally blew out. Only the rim was left. The tire expert at Northside Lexus dealer in Houston said he had seen hundreds of blow out tires on Lexus like that. He didn't want to alert NHTSA. The tires were made by Dunlop in 2023. My car had only 20,000 miles on it. Please consider to recall this kind of Dunlop Sport Maxx tires before another accident or fatality happens. Thanks.”
NHTSA complaint #11696241, filed 2025-10Transmission and drivetrain: “The contact owns a 2023 Lexus RZ 450. The contact stated that while the vehicle was in park(P), the vehicle failed to shift out of park after multiple attempts. The vehicle eventually shifted into drive(D) and as the contact began to drive the vehicle, the vehicle began to hesitate as the brake warning light appeared on the instrument panel. Once the contact reached her destination and parked the vehicle, she attempted to straighten out her vehicle as the tail end was sticking out in the road. …”
NHTSA complaint #11629706, filed 2024-12, 5,400 milesMileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,400 and 10,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2023 Lexus RZ. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| RZ 450E · SUV AWD | ★★★★★ | 5 / 5 | 5 | 4 | 4 · 10.5% risk |
Driver aids listed by NHTSA for the 2023 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2024: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2023 Lexus RZ version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); for electric versions it is the cost of electricity and the rating is in MPGe.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| RZ 450e AWD (18 inch Wheels) | Electric | single-speed | 115 | 98 | 107 MPGe | $700 |
| RZ 450e AWD (20 inch Wheels) | Electric | single-speed | 102 | 87 | 95 MPGe | $800 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V744000Oct 30, 2025Back over prevention › Display functionCovers: Lexus RZ 2023–2025, NX Hybrid 2022–2025, NX 2022–2025 +32 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may…
- 25V577000Sep 4, 2025Visibility › Defroster/defogger/hvac systemCovers: Lexus RZ 2023–2025, Toyota BZ4X 2023–2025, Subaru Solterra 2023–2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Recall details for the 2023 Lexus RZ → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 94 on record; the latest 10 are shown.
- 11038388Sep 22, 2026Suspension. Some 2023 – 2025 model year RZ 450e and 2024 – 2025 model year RZ 300e vehicles may exhibit a creaking noise coming from the strut mounting bearing in front suspension when turning. A new part has…
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11026301Nov 4, 2025Other or unknown. Model Year 2023-2025 model year RZ vehicles have charge ports that use the CCS standard. This program is for lessees and guests of these vehicles to receive 1 complimentary NACS Charging Adapter per…
- 11022963Aug 19, 2025Electrical system. Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for…
- 11022947Aug 5, 2025Electrical system. TECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e
- 11020663Jun 17, 2025Engine. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
- 11020656Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11019338Apr 10, 2025Electrical system. TECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e
- 11019337Apr 10, 2025Electrical system. A software update has been developed for certain 2023 model year RZ450e vehicles. It is designed to improve DC-charging performance, and enhance visualization of the remaining range, current state…
- 11018335Apr 10, 2025Electrical system. TECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e
Other model years of the Lexus RZ
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 6 | 1,250 | 1 | 5 | 110 MPGe | — | Too new |
| 2024 | 5 | 35,620 | 2 | 5 | 107 MPGe | — | Too new |
| 2023 | 11 | 7,700 | 2 | 5 | 107 MPGe | — | Too new |
Frequently asked questions
How many NHTSA complaints does the 2023 Lexus RZ have?
NHTSA recorded 11 consumer complaints for the 2023 Lexus RZ as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Lexus RZ is reported most often?
Electrical system is named most often, in 4 complaints (36% of the total), followed by other or unknown with 3.
Has the 2023 Lexus RZ been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2023 Lexus RZ do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2023 Lexus RZ 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
How efficient is the 2023 Lexus RZ according to the EPA?
The EPA rates the 2023 Lexus RZ (RZ 450e AWD (18 inch Wheels), Electric) at 107 MPGe combined, 115 city and 98 highway, with an estimated annual electricity cost of $700 at 15,000 miles a year. Other battery and motor versions are rated differently.
At what mileage are problems with the 2023 Lexus RZ reported?
Among the 2 complaints that include a mileage, the median is 7,700 miles and the middle half falls between 5,400 and 10,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.