2024 Lexus RZ Problems
Compared with other Lexus RZ years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2024 can be compared from 2027.
- Most reported part: Electrical system (4 complaints, median 35,620 mi).
- 2 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 5filed with NHTSA
- Median mileage
- 35,620miles, 1 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 107 MPGecombined, Electric AWD · 115 city / 98 hwy
Sources: NHTSA records for the 2024 Lexus RZ (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2024 Lexus RZ. The part named most often is electrical system, with 4 complaints (80% of the total), followed by lane departure (1) and seat belts (1). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 35,620 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 2 recall campaigns and 88 technical service bulletins for this model year. Electrical system complaints overlap with 32 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 80%
- Lane departure1 20%
- Seat belts1 20%
Example complaints
Electrical system: “My 2023 Lexus RZ450e experienced a sudden failure of the 12-volt battery, which completely disabled the vehicle and prevented it from starting. The battery failed while the car was plugged into a Level 2 home charger, but not in ‘Ready’ mode. There were no warning signs or alerts, and I had to call roadside assistance to jump-start the car. After the incident, I brought the vehicle to the dealership. They tested the 12V battery and said it was “fine.” However, during the 100,000-mile maintenance, I specifically requested a battery re-check—and this time, the battery failed the test. …”
NHTSA complaint #11660591, filed 2025-05Lane departure: “I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. …”
NHTSA complaint #11707267, filed 2025-12Seat belts: “This evening upon driving home my 2.5 year old son began crying. When I investigated, he was crying because his car seat had turned over on its side. When we arrived home I tested the rear seat belts and none remain locked; therefore his seat was not secured. Please advise how this can be fixed as soon as possible as it is not safe for us to use the vehicle until this is addressed.”
NHTSA complaint #11628087, filed 2024-11Mileage when problems were reported
100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 35,620 and 35,620 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2024 Lexus RZ. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| RZ 450E · SUV AWD | ★★★★★ | 5 / 5 | 5 | 4 | 4 · 10.5% risk |
| RZ 300E · SUV FWD | not rated | 5 / 5 | 5 | 4 | — |
Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2023: same overall rating; 2025: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2024 Lexus RZ version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); for electric versions it is the cost of electricity and the rating is in MPGe.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| RZ 300e (18 inch wheels) FWD | Electric | single-speed | 137 | 112 | 125 MPGe | $600 |
| RZ 300e (20 inch wheels) FWD | Electric | single-speed | 114 | 96 | 105 MPGe | $700 |
| RZ 450e AWD (18 inch wheels) | Electric | single-speed | 115 | 98 | 107 MPGe | $700 |
| RZ 450e AWD (20 inch wheels) | Electric | single-speed | 102 | 87 | 95 MPGe | $800 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V744000Oct 30, 2025Back over prevention › Display functionCovers: Lexus RZ 2023–2025, NX Hybrid 2022–2025, NX 2022–2025 +32 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may…
- 25V577000Sep 4, 2025Visibility › Defroster/defogger/hvac systemCovers: Lexus RZ 2023–2025, Toyota BZ4X 2023–2025, Subaru Solterra 2023–2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Recall details for the 2024 Lexus RZ → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 88 on record; the latest 10 are shown.
- 11038388Sep 22, 2026Suspension. Some 2023 – 2025 model year RZ 450e and 2024 – 2025 model year RZ 300e vehicles may exhibit a creaking noise coming from the strut mounting bearing in front suspension when turning. A new part has…
- 11031152Mar 6, 2026Engine. Some Customers for the listed vehicles may have complaint of the following: unable to charge the vehicle using the supplied level 1 or 2 charger. Additionally, most will indicate one or more of the…
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11026301Nov 4, 2025Other or unknown. Model Year 2023-2025 model year RZ vehicles have charge ports that use the CCS standard. This program is for lessees and guests of these vehicles to receive 1 complimentary NACS Charging Adapter per…
- 11022963Aug 19, 2025Electrical system. Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for…
- 11020663Jun 17, 2025Engine. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
- 11020656Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11019328Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11018325Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11016787Feb 12, 2025Engine. Some 2024 model year RZ 300e and RZ 450e vehicles may exhibit a condition where the charging limit setting defaults to full after every key cycle, removing the upper limit set by the customer. The…
Other model years of the Lexus RZ
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 6 | 1,250 | 1 | 5 | 110 MPGe | — | Too new |
| 2024 | 5 | 35,620 | 2 | 5 | 107 MPGe | — | Too new |
| 2023 | 11 | 7,700 | 2 | 5 | 107 MPGe | — | Too new |
Frequently asked questions
How many NHTSA complaints does the 2024 Lexus RZ have?
NHTSA recorded 5 consumer complaints for the 2024 Lexus RZ as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2024 Lexus RZ is reported most often?
Electrical system is named most often, in 4 complaints (80% of the total), followed by lane departure with 1.
Has the 2024 Lexus RZ been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2024 Lexus RZ do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2024 Lexus RZ 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
How efficient is the 2024 Lexus RZ according to the EPA?
The EPA rates the 2024 Lexus RZ (RZ 450e AWD (18 inch wheels), Electric) at 107 MPGe combined, 115 city and 98 highway, with an estimated annual electricity cost of $700 at 15,000 miles a year. Other battery and motor versions are rated differently.
At what mileage are problems with the 2024 Lexus RZ reported?
Among the 1 complaints that include a mileage, the median is 35,620 miles and the middle half falls between 35,620 and 35,620 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.